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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion service is outstanding.
Trupanion service is outstanding. We are so happy we chose this pet insurance and we recommend it to all pet owners. It's truly outstanding.
Insurer: Trupanion Canada
By:
We haven’t had a claim payout yet so the jury’s out until we do.
We haven’t had a claim payout yet so the jury’s out until we do. Im
Insurer: Trupanion Canada
By:
Well I haven’t actually had a claim yet so it might be a little high however both times that I called for info the women have been amazing.
Well I haven’t actually had a claim yet so it might be a little high , however both times that I called for info the women have been amazing.
Insurer: Trupanion Canada
By:
Agents that work there are very helpful and knowledgeable
Agents that work there are very helpful and knowledgeable
Insurer: Trupanion
By:
Alice very friendly on phone
Alice very friendly on phone
Insurer: Trupanion
By:
Always an easy process!
Always an easy process!
Insurer: Trupanion
By:
As I said in my chat with Nyssa (who was awesome) you guys have been excellent every time we've needed it.
As I said in my chat with Nyssa (who was awesome), you guys have been excellent every time we've needed it. The peace of mind knowing I can manage my dogs' health needs without going into debt or skip bills is priceless. Excellent service every time I reach out, timely reimbursements, just stellar.
Insurer: Trupanion
By:
Because they responded very quickly and were very thorough and polite on the phone.
Because they responded very quickly and were very thorough and polite on the phone.
Insurer: Trupanion
By:
Because your customer service people are always very compassionate and understanding.
Because your customer service people are always very, compassionate and understanding.
Insurer: Trupanion
By:
Bethany was both super kind and super knowledgeable.
Bethany was both super kind and super knowledgeable. I felt supported and valued, and I haven't submitted a claim yet. This is my second call for information since joining and both representatives have been equally great - informative, genuinely concerned for my pet and very easy to speak with. I don't think anyone is excited to pay for their pet insurance - choosing is overwhelming, but these interactions have made me happy to have chosen Trupanion.
Insurer: Trupanion
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