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Arbitrary rate increases
Started off on a positive note. Filed one claim and claim was payed following a leg surgery. No problem. Moved to NC and rates were increased Twice within 3 months with no further claims submitted. Customer Service and explanations are poor. Extremely frustrating!
Insurer: Healthy Paws
By: Byron
Trupanion is super efficient when it comes to processing claims.
Excellent coverage and riders. Processes all claims effectively and efficiently.
Insurer: Trupanion
By: Darlene
Not very user friendly....i believed i…
Not very user friendly....i believed i was signing up for the preventative care which is what i really needed still unsure what next steps should be just overall confused
Insurer: Spot
By: Nandi Porch
Unexpected Surgery
Our 4 year old dog required surgery for bladder stones, after a trip to the doggy ER for a urinary tract infection. Healthy Paws customer service representatives worked with us every step of the way and processed our claims quickly and efficiently. The money was deposited into our account within 2-3 days. We cannot say enough good things about Healthy Paws, and we highly recommend them for all your pet needs.
Insurer: Healthy Paws
By: Linda W
Phenomenal customer service
Our dog required emergency care for a urinary tract infection. Then we discovered she had bladder stones which required surgical intervention and several follow up visits. Healthy Paws customer service representatives were genuinely concerned for her well being and walked us through the entire claims process. They processed our claims quickly and the money was directly deposited into our bank account within 2-3 days.
Insurer: Healthy Paws
By: Linda
Sarah
Jacob was fun to talk to, professional and have great advice.
Insurer: Trupanion
By:
Kat was amazing!
Kat was amazing! Every single time I call or message, everyone is so friendly, caring and just amazing. Trupanion is truly a great addition to my fur babies pet care!
Insurer: Trupanion
By:
Knowledgeable helpful and professional
Knowledgeable, helpful and professional
Insurer: Trupanion
By: