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My greyhound just had thyroidectomies due to cancer and spent 6 days in the hospital. Trupanion approved the charges on site, and I only had to pay my portion at the time of discharge. It wasn't the usual pay up front and then be reimbursed by check later.This was absolutely wonderful service!!

Very intuitive application process, and I liked how easy it was to customize the coverage based on the needs of my dog--I didn't feel like I was paying for coverage for conditions that I didn't really need. I have only made use of my insurance once so far, but the claims process was really easy, and the customer service was great for dealing with any questions that did arise.

My dog is missing a hip on one leg, and the alignment in his other leg was so bad, that he needed reconstructive surgery on his tibia. With every x-ray visit, consultative appointments with specialists, skin allergies, and more...Healthy Paws has been awesome. He is a needy dog, and Healthy Paws has never penalized us for his unlucky situation. They have not increased my rates because of the type or amount of my claims. When you call you always get a Happy, Helpful person -- and you are back to your day. You can submit claims via the App which is SUPER easy! I have absolutely NO complaints about Healthy Paws. Added bonus? They have an overall cause which is to help animals in need, specifically ones without homes/medical care! Regardless, my dog would have gotten the surgeries he needed, but Healthy Paws truly allowed me to get the best medical care, with coverage up to 90%. Now my dog is going to have a longer, healthier and happier life. Just the peace of mind is worth it. Healthy Paws is a 10!

I needed help with my Shih Tzu who had bladder crystals and a UTI. My claim was handled so well. I wasn't sure how easy it would be to submit the information, etc. - but everything was so simple! Thank you for great service!

I started with VPI in December 2014 with a 4 month old Llhasa Apso puppy. Was skeptical at first, felt it was too good to be true. But after just two vet visits, I am amazed and very happy with the insurance so far! I have been reimbursed for my dog's shots, not to mention full reimbursement of $310.50 for neutering and dental! My vet kindly submits the easy 1 page claim form for me. I usually here from VPI within 2 days of that with an e-mail, followed by a check shortly after that! My puppy is wagging his tail for your fantastic customer service! Thank You VPI....

We didn't have insurance for our first pet and she had a gallbladder surgery(extremely costly). This insurance is wonderful. Instead of worrying about the cost, you are able to concentrate on our pet. Our 2 dogs are our family. We are Canadians that travelled to California with no problem about countries - wish our health care was as good as Trupanions!Heartfelt thanks again! Donna

We didn't have insurance for our first pet and she had a gallbladder surgery(extremely costly). This insurance is wonderful. Instead of worrying about the cost, you are able to concentrate on our pet. Our 2 dogs are our family. We are Canadians that travelled to California with no problem about countries - wish our health care was as good as Trupanions!Heartfelt thanks again! Donna

We have two pitbulls, and signed up with VPI about a year ago. Little did we know that just a little over a year later, our youngest would be diagnosed with a tumor that required the removal of her tail. VPI covered every claim I submitted for every last penny, and turned what could have been a financial disaster (or worse yet, an emotional one), into a stress-free situation. Thank you again, VPI!

Our 3.5 year old Ragdoll needed emergency surgery to repair a diaphram paracardia hernia. Following her surgery, a clam was submitted and payment was made promptly. Whenever we need to submit a bill for payment, Embrace is always very prompt to respond to the request and notifies us in a timely manner the status of each claim. Embrace personnel are very concerned about their clients and follow up frequently to make sure the patient is recovering and payment as been received.

My Great Dane developed Gastris Dilation and Volulus (commonly called Bloat). I am very thankful for the vets who care for our furry and feathered animal friends. I'm also very grateful for the easy claim forms and quick response from VPI. It's wonderful to have kind people in the world. Thank you from my heart.