218,948+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer is alive and well!
Effortless on my part. Very efficient claims handling by Trupanion which allows me to concentrate on the care of my pet. I couldn't be happier with your services !
Insurer: Trupanion
By: Carol
Claim was fast and easy.
Claim was fast and easy.
Insurer: Trupanion
By: Kristine
BAD customer service
Poor customer service, poor response when disagree with claim or an appeal. And left unfinished a portion of the appeal. NEVER communicated to the owner ONLY the vets office . Changes the deductible process without grandfathering people already with a policy. Horrible customer service because you cannot ever talk with the same representative. The sad part is that CVTs review the appeal and not a veterinarian. They have paid claims going forward with less complicated however an old appeal remains.
Insurer: Trupanion
By: Lisa
Answered my question quickly and easily!
Answered my question quickly and easily! Loved knowing all the claims were grouped together under one new issue, so I wasn't charged the deductible on each claim.
Insurer: Trupanion
By: Elizabeth
Another Awesome Experience!
AS usually it was so fast and easy. A pleasure!
Insurer: Trupanion
By: Jennifer
Always responsive to my questions and provides quick and personable responses.
Always responsive to my questions and provides quick and personable responses.
Insurer: Trupanion
By: Janelle
Allison was very friendly and helpful.
Allison was very friendly and helpful.
Insurer: Trupanion
By: Brenda
Affordable price for terrific coverage convenient online account management great and helpful communications regarding account and absolutely stellar customer service!
Affordable price for terrific coverage, convenient online account management, great and helpful communications regarding account, and absolutely stellar customer service!
Insurer: Trupanion
By: Jenny