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Every interaction from phone calls to…
Every interaction from phone calls to claim submissions has been seamless. The customer service agents have all been extremely helpful and professional. Getting this policy for my pet was one of the best decisions I could have made
Insurer: MetLife
By: KATHY TUCKER
Amazing Customer Care
"Thank you for taking care of us during a terribly difficult time. After loosing our beloved Chewy due to a misdiagnosis and a week in the pet hospital, Pets Best made the reimbursement process simple. They also sent a very sweet condolence card. We are very pleased with the customer care!"
Insurer: Pets Best
By: Ilene
Expeditious processing and payment.
Expeditious processing and payment.
Insurer: MetLife
By: Teresa L.
Useless insurance
I got insurance with PetsBest for a kitten that was only a few months old. Obviously he needed vaccinations and basic wellness care... After paying for literally one vaccine, they said I maxed out on the amount of help I can get for the year. $60/month for insurance but all of the other necessary vet visits and treatments were paid out of pocket... Ridiculous.
Insurer: Pets Best
By: Jason Rabotnick
I have no complaints with Embrace other…
I have no complaints with Embrace other than their APP never seams to work when I need it. Other wise excellent ! Submit claim and in 2 to 3 days your reimbursement is in the bank. Love it! If only personal health insurance was that Easy!!!
Insurer: Embrace
By: Connie Vincent
The customer service was great
The customer service was great, and she helped me with what I needed, to get claim processed.
Insurer: MetLife
By: customerKathryn White
I liked the coverage for the most part…
I liked the coverage for the most part but really wish the Wellness Coverage was better. Also you really need to work on your App as it really stinks to try to use!
Insurer: MetLife
By: Karen
As advertised
As advertised, after paying the deductible and submitting our claim for a very expensive cataract surgery, Healthy Paws sent us a check for 80% of it a week later.
Insurer: Healthy Paws
By: Debbie
ASPCA PET INSURANCE IS FANTASTIC
ASPCA PET INSURANCE IS FANTASTIC. The APP easy to file the claims. They always have my babies best interest at heart.
Insurer: ASPCA
By: Katherine Dinda
If this insurance company stopped…
If this insurance company stopped posting their own positive reviews, they would be getting maximum 1 star service.
Insurer: Fetch
By: Guyana