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Ashley was helpful in every way and solved our issue to our satisfaction.
Ashley was helpful in every way and solved our issue to our satisfaction. She was terrific.
Insurer: Trupanion
By:
Easy to reach a real person.
Easy to reach a real person. Claims are handled easily. While dog insurance is expensive, and I believe many can't afford it, if you do have insurance decision making when it comes to our fur babies, the financial aspect is not our main concern. Rather, the quality of life for our beloved animals.
Insurer: Trupanion
By:
Everyone I've ever spoken to at Trupanion has been knowledgeable helpful & friendly.
Everyone I've ever spoken to at Trupanion has been knowledgeable, helpful & friendly.
Insurer: Trupanion
By:
Extremely patient friendly and knowledgeable.
Extremely patient, friendly, and knowledgeable.
Insurer: Trupanion
By:
Friendly knowledgeable & helpful staff.
Friendly, knowledgeable & helpful staff.
Insurer: Trupanion
By:
Have always had a positive experience with the Company
Have always had a positive experience with the Company
Insurer: Trupanion
By:
I love the customer service they always seems so caring and knowledgeable about everything and very concern about my pet which is my world
I love the customer service they always seems so caring and knowledgeable about everything and very concern about my pet which is my world
Insurer: Trupanion
By:
A bit disappointed
I was disappointed to learn that none of my bill was covered because of a "pre existing condition".I chose Trupanion over other insurances because when my dog first herniated a disc in her back at the age of 3,I didn't know pet insurance existed.I paid for that surgery.No one would write the insurance after that. Trupanion was the only one that would take her on and I was so grateful. Well, I figured I'd have a higher deductible or pay a little more in monthly premiums but when she herniated a disc in her neck,10 years later, nothing was covered, not even a little something.Luckily I was able to afford the bill though I am still paying on it. It is hard to imagine folks that can't pay the bill to have their pet taken care of. What do they do?Put their pet down? I can't imagine. Trupanion was great when my dog had bladder problems so I would recommend them however, if you get a pet start the insurance day one because then there are "no pre existing conditions" Reminiscent of human health insurance.
Insurer: Trupanion
By:
Great Coverage!
My vet recommend Trupanion and I also saw that they had high recommendations on dog facebook pages. It was easy to sign up. I wish the coverage rules were outlined better when filling out a quote but I found them after signing up officially. It looks really easy to submit a claim and it looks like they cover more than most pet insurance plans.
Insurer: Trupanion
By: