219,034+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

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Most selected providers in "April, 2026"

32.89% Pets Best 7.33% Pumpkin 7.33% Lemonade 7.14% Prudent Pet 6.95% Embrace

Providers with highest rating

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Trupanion

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Category with most reviews

13,916 Payment Experience 61,181 Claim Coverage 73,542 Customer Service 22,030 Price Satisfaction 14,668 Other

July 05, 2020

submitted claims for prescriptions that were paid for previously.

submitted claims for prescriptions that were paid for previously. my deductible was taken out again. the prescriptions were paid at 90% previously now subject to a deductible. what happened to the one time deductible per item?

Insurer: Trupanion

By: Elena

Useful

July 05, 2020

So far customer service is excellent with lots of patience.

So far, customer service is excellent, with lots of patience. This is my first time with a claim so I really don't know the outcome.

Insurer: Trupanion

By: Jennie

Useful

July 05, 2020

Owen was very polite and had an immediate answer to my query.

Insurer: Trupanion

By: Steven

Useful

July 05, 2020

Is Pet Insurance Worth the Premium?

Processing the payment was fine. The company could have done much better with my reimbursement. Rates go up every year, but not the benefits. I am debating if it is worth paying over $1,000 a year for medical insurance.

Insurer: Trupanion

By: Sally

Useful