154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 17, 2021

Although I have not had a claim approved yet as I just submitted my first one I have found each and every person I have spoken to very helpful regarding what I have called for!

Although I have not had a claim approved yet as I just submitted my first one, I have found each and every person I have spoken to very helpful regarding what I have called for!

Insurer: Trupanion Canada

By:

Useful
March 16, 2021

Con Artists

Con Artists. They never paid anything towards a single bill. Haven't had any bills beyond yearly checkups (which I don't even bother submitting anymore) and they raised premiums by 40%. This is just a scam, these greedy con artists are just in it for the cash grab.

Insurer: Trupanion Canada

By: Allen Thomas

March 16, 2021

We love having the Exceptional insurance coverage available when we need it.

Esse will be 12 in July. She has been our girl for almost 10 years. We purchased pet insurance when we got her because, being a dachshund, we were afraid of back issues occurring when she got older. That has not yet occurred however, she has been hospitalized three times for totally unexpected conditions. Healthy Paws has been there for us covering all of her illnesses and injuries with a 90% benefit. They are a blessing to our family.

Insurer: Healthy Paws

By: Chris

Useful
Verified March 16, 2021

I had a question and got a response ..

I had a question and got a response the very next day ! I thought it would be very difficult to navigate the app & a long process but it was the total opposite. Fast & efficient customer service !

Insurer: ASPCA

By: Lupe Arreola

Verified March 16, 2021

Unsatisfactory

I talked to a claim processor named Adam yesterday. He was supposed to send me the reason for considering my claim as pre existing condition. My pets doctors claim it is not a pre existing condition and they can share their feedback with you. Can you let me know what kind of communication you will need from the doctors office is there a form to fill out? Or a person to email in ASPCA?

Insurer: ASPCA

By: Sudeep Dasgupta

Verified March 16, 2021

Thank you HealthyPaws!

As a disabled veteran with a service dog and part of a WorkingDogsForVets service dog organization, I’ve seen other service dog owners dealing with unexpected veterinary bills for their best friend. I decided to go ahead and get her Insured for less than he cost of a cellular plan. And I’m glad I did! One day she started walking funny. Worried and afraid, I took her into the veterinarian. X-rays revealed she had torn her cruciate ligament and dislocated her knee. Her best option was to have a TPLO (Tibial Plateau Leveling Osteotomy) and a luxating platella repair. Not only are they amazing and kind on the phone, but within 10 days I had been reimbursed! Make sure you have your dogs health records, including doctors notes submitted before you actually need them.

Insurer: Healthy Paws

By: Gabriela Garrett

March 16, 2021

Never thought I would need it, so GLAD I have it!

As a disabled veteran with a service dog and part of a WorkingDogsForVets service dog organization, I’ve seen other service dog owners dealing with unexpected veterinary bills for their best friend. I decided to go ahead and get her Insured for less than he cost of a cellular plan. And I’m glad I did! One day she started walking funny. Worried and afraid, I took her into the veterinarian. X-rays revealed she had torn her cruciate ligament and dislocated her knee. Her best option was to have a TPLO (Tibial Plateau Leveling Osteotomy) and a luxating platella repair. Not only are they amazing and kind on the phone, but within 10 days I had been reimbursed! Make sure you have your dogs health records, including doctors notes submitted before you actually need them.

Insurer: Healthy Paws

By: Gabriela

Useful
March 16, 2021

Excellent customer service and coverage!

My puppy Zoey has been on Embrace pet insurance for the past 3ish months now and we couldn’t be happier! They cover just about everything we need, and every time I’ve called an Embracer with questions or concerns they have been answered and fulfilled perfectly. For anyone bringing home a new puppy or any pet, Embrace has the best coverage and seems to have the most flexible plans out there!

Insurer: Embrace

By: Sam

Useful
March 16, 2021

Healthy Paws really helped a stressful situation be more manageable.

My Bengal cat was suddenly in pain and had a difficult time walking. After an examination with a local vet it was recommended he see an orthopedic surgeon. Unfortunately due to the current pandemic my cat had to wait a month before he could see a surgeon. It was determined he needed MPL & FHO surgeries on his left side. These surgeries were not affordable and the vet & surgery bills exceeded over $6K. Had I not had a policy with Healthy Paws I would be responsible for all this debt. Submitting the invoices and medical records through the site was easy and Healthy Paws quickly sent me the funds without any issues which really helped ease the stress of caring for my kitty after his surgeries. I highly recommend any pet parent get a policy with Healthy Paws Insurance. You never know when your fur babies will need help.

Insurer: Healthy Paws

By: Laura

Useful
Verified March 16, 2021

My Bengal cat was suddenly in pain and needed expensive surgeries. Healthy Paws was a great help!

My Bengal cat was suddenly in pain and had a difficult time walking. After an examination with a local vet it was recommended he see an orthopedic surgeon. Unfortunately due to the current pandemic my cat had to wait a month before he could see a surgeon. It was determined he needed MPL & FHO surgeries on his left side. These surgeries were not affordable and the vet & surgery bills exceeded over $6K. Had I not had a policy with Healthy Paws I would be responsible for all this debt. Submitting the invoices and medical records through the site was easy and Healthy Paws quickly sent me the funds without any issues which really helped ease the stress of caring for my kitty after his surgeries. I highly recommend any pet parent get a policy with Healthy Paws Insurance. You never know when your fur babies will need help.

Insurer: Healthy Paws

By: Laura M.

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