154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 20, 2021

Excellent care and service!

Excellent care and service! The staff REALLY makes the difference!! Bethany was ABSOLUTELY wonderful!! Such a pleasure to speak with her recently. Everyone I have had to speak with, especially the MOST difficult situation when my "baby" was diagnosed with cancer after being misdiagnosed by our local vet, has been fantastic! I knew something was right but they wouldn't listen to me, even though I am a certified critical nurse, in the people world! VERY frustrating to say the least and emotional but your staff was wonderful - caring, compassionate, and empathetic throughout our conversations!!

Insurer: Trupanion

By:

Useful
March 20, 2021

I am very impressed with the help I received and the promptness.

I am very impressed with the help I received and the promptness. My emails were answered very quickly and my issue was taken care the next day. Trupanion took care of calling my vet for additional info they needed, making things very easy for me. I am truly overwhelmed with the kindness they showed me and their generosity in taking care of my issue. Because of this I will only use Trupanion for my beloved pets from now on.

Insurer: Trupanion

By:

Useful
March 20, 2021

Trupanion is awesome!

I am very pleased that when you received the diagnosis, that you evaluated and sent out payments. Thank you.

Insurer: Trupanion

By:

Useful
March 20, 2021

i have had you for a long time and i have numerous pets and you are right there when we need you.

i have had you for a long time and i have numerous pets and you are right there when we need you. Thank you.

Insurer: Trupanion

By:

Useful
March 20, 2021

Great coverage for the price.

I have submitted two claims for two surgeries my Shih Tzu has had in the past year and Trupanion was a wonderful company to work with. I submitted a predetermination claim for the estimated procedures from the vet so I knew up front if surgeries would be covered. After the surgeries, I submitted actual claims via email and both claims were paid promptly (within a few days each time). I would recommend Trupanion to anyone who wants to carry insurance on their pet. I will say I have found premiums have increased a couple of time since I acquired it in 2018 but I guess that is to be expected. I still feel it has been well worth the cost.

Insurer: Trupanion

By:

Useful
March 20, 2021

If the rates weren't so high it would be perfect.

If the rates weren't so high it would be perfect. Their customer service is GREAT.

Insurer: Trupanion

By:

Useful
March 20, 2021

I'm not happy at all with the monthly increase in premiums.

I'm not happy at all with the monthly increase in premiums. I am a senior citizen on a fixed income and this much of an increase seems unwarranted. I would not complain about a 10% increase but am no happy about an approx. 17% increase seems almost unreasonable. Being a senior citizen on a fixed income additionally makes this not seem fair.

Insurer: Trupanion

By:

Useful
March 20, 2021

It seems like good insurance for my pets and will help us take care of Our kids should a major illness strike one of them.

It seems like good insurance for my pets and will help us take care of Our kids should a major illness strike one of them.

Insurer: Trupanion

By:

Useful
March 20, 2021

I've been treated so well and with such respect by everyone that I've dealt with at Trupanion.

I've been treated so well and with such respect by everyone that I've dealt with at Trupanion.

Insurer: Trupanion

By:

Useful
March 20, 2021

Positive experiences with service and a claim.

Positive experiences with service and a claim. Our dog broke her leg. We had three choices, amputate, have her destroyed or have expensive surgery. The insurance made an operation possible. Full recovery! Back to normal.

Insurer: Trupanion

By:

Useful

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