217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
Great customer service
Insurer: Trupanion
By: Howard
Grateful I had insurance!
Since I've needed insurance for both dogs I always recommend. I like to say to friends. Just hope you never need to send in a claim!! That's my goal! With your pets never needing surgery or other help! But since I've needed I'll never go without Trupanion
Insurer: Trupanion
By: Julie
Graham was awesome!
Graham was awesome! Great customer service.
Insurer: Trupanion
By: Jennifer
Funny accounting
Disappointed. My dog had a surgery in which they removed a mass on her belly, but while she was under, they found a mass on her gums too, so they took that out. Trupanion considered this two different events and split the cost of the surgery such that it was less than the deductible, and therefore they paid nothing.
Insurer: Trupanion
By: Tracy
Friendly prompt response.
Friendly, prompt response.
Insurer: Trupanion
By: Chris
Excellent customer service.
Excellent customer service.
Insurer: Trupanion
By: Melissa
Excellent customer service
Excellent customer service
Insurer: Trupanion
By: Ella
Everyone here has always been so kind and easy to work with!
Everyone here has always been so kind and easy to work with! Your team is so compassionate! I wouldn't buy any other insurance!
Insurer: Trupanion
By: Lori
Emily was very helpful and informative with how to file the claim.
Emily was very helpful and informative with how to file the claim. She had started it for me while on the phone, which was very helpful, given that Roxy was already at the vet for a standard teeth cleaning, under anesthesia (which is when we discovered we needed to make a decision about proceeding with a tooth extraction and root canal procedure at that moment, without even knowing how much of it would be covered by insurance). It was difficult to process everything, including the compounding expenses, but Emily made the process easier when I called to confirm if the procedure that was happening at the time would be covered - and that I could submit the estimate I received just prior to the procedure to an email address to help fasttrack the claim, since I was expecting to pay the bill in just a few short hours. A kind and calm voice along with informative information to process the claim was very helpful indeed.
Insurer: Trupanion
By: Katherine
Elena was very kind on the phone and helpful in answering my questions.
Elena was very kind on the phone and helpful in answering my questions. I think everyone should have pet insurance in case they may need an emergency surgery (like my dog does) and I would highly recommend Trupanion.
Insurer: Trupanion
By: Veronica