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Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best insurance company ever!
This insurance company is great! The customer service representatives are always responsive and easily solve whatever problem we've had, which have been very few!
Insurer: Nationwide
By: Marjorie
Incredible to deal with and easy to submit claims
I did a ton of research on different pet insurance companies before I chose healthy paws 6 years ago. They have been incredible to deal with. Unfortunately, my pure bread dog had had many problems over the years which has led to several $2,000 - $3,000. The amount of vet problems she has had is crazy that it's almost laughable. Healthy Paws has always given me full reimbursement and never pushed back. Their customer support team is always helpful and it's very easy to submit a claim from your phone. I'm very thankful to them for helping me keep my very expensive dog healthy and happy. I've never had to make a tough choice about her care knowing that Healthy Paws will cover it. I highly recommend this insurance company.
Insurer: Healthy Paws
By: Kim
Claim Processing
Nationwide takes great care in processing claims and is constantly available for information and concern
Insurer: Nationwide
By: Lonny
Pay $$$, yet I am still doing the work...
Submitted a claim, then received a letter that the company needs more information. Contact the VET and she stated the bill is the information, as of today I am going in circles for a policy that I pay $700 + a year for. However the signup process was so easy!! I guess my major complaint is, the information I submit to the claim department has a phone number to the VET office, why do they not call and explain to them what more information they need.
Insurer: Nationwide
By: Matthew
I knew going into the animal hospital that with Nationwide Pet Ins I would be able to afford any thing necessary to help Bristol
I was able to worry about my dog & her recovery & not whether we could afford treatment. Nationwide’s app made it quick and easy to get repaid for her expenses.
Insurer: Nationwide
By: Jennifer
I wish my health insurance was as good as my dog's insurance!
I'm so impressed with Nationwide Pet Insurance! The coverage is great. I opted in for a wellness plan in addition to injury/illness and i'm so happy with it. It's extremely easy to submit a claim - I take a picture of the vet bill and submit it with a short description of what happened / why we had a vet visit. When Cinnamon was spayed, I submitted the claim the same day (it was a Friday) and I was reimbursed by I believe Monday or Tuesday! She had a little cut under her eye from the groomer so I had to get her an antibiotic ointment and that was easy too. I explained what happened in a few sentences and was reimbursed within a few days. Great service - and the customer service representative I spoke to over the phone before she was spayed was very helpful and nice! Highly recommend this insurance. I wish my health insurance had coverage this good!!
Insurer: Nationwide
By: Carissa
Thank you for your incredibly quick turnaround time and excellent customer service!
Because of our Nationwide pet insurance coverage I can focus on my baby girl, Gemma, whenever she gets sick or needs to see the vet. I can focus on her needs instead of getting anxious about a potential large vet bill or going into debt. Thank you!
Insurer: Nationwide
By: Kathryn
Great service
Thank you for such expeditious processing of our claim!
Insurer: Nationwide
By: Rick
Easy claim process
I must admit the 1st time I submitted a claim I wasn't sure what would happen. I so t really trust Insurance companies for various reasons. I can say that nationwide made it easy. I uploaded the details from the vet and my payment receipt and in about a week I had the money deposited into my bank. Other then the 1st time setting up the deposit there were no other steps. That is called easy.
Insurer: Nationwide
By: Peter
Excellent
I'm so happy we have Nationwide Pet Insurance and tell everyone about it.
Insurer: Nationwide
By: Veronica