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Yoo-hoo, where are you customer service?
One of my dogs recently had a severe ear infection so I took her to VEG (emergency) and my claim was denied. Why? We surpassed our $1000 deductible for her. Tried to get someone on the phone and was on hold for an hour, no one picked up. Same for the online chat. We also have 2 other pets on this insurance (had 4 but one of our dogs passed away last month) so we're paying a nice chunk of money each month. Our renewal is in September. Do better Pets Best.
Insurer: Pets Best
By: Mary
Cost doubled in 4 years without ever making a claim.
WE got the policy for our dog when she was about 4 months old and it was about $24/mo. We have never made a claim and the cost has more than doubled to about $54/mo. When contacted about it the company said that vet costs have increased. We thought that by getting it when she was young we were ensuring that we would have the good rate. The company takes the easy money for young dogs and then raises prices for adult dogs to the point that it isn't worth it. It's a terrible way to do business.
Insurer: Healthy Paws
By: Edward
Easy and efficient.
The claim process was easy and efficient. Fair prices.
Insurer: Trupanion
By: Jennifer ODay
Amazing service
The agent was amazing explained everything in detail
Insurer: Pets Best
By: Bobby
Great Pet Insurance!
Thank you for your quick service in dealing with my claims. Very efficient in receiving my refund and I will be using your services when I get my next dog.
Insurer: Trupanion Canada
By:
they are great easy to chat with and cannot go wrong with the 90% coverage juust incase something happens.
they are great, easy to chat with and cannot go wrong with the 90% coverage juust incase something happens. Kind of painful to pay the steeper prices vs some other pet insurances however when it comes down to it THE ONLY THING you care about is how much its going to cost you- if your pet couldn't get the help they need due to your account balance.. I couldnt live with myself so having 90% covered is a huge relief
Insurer: Trupanion Canada
By:
They have been amazing throughout our dogs life.
They have been amazing throughout our dogs life.
Insurer: Trupanion Canada
By:
Excellent!
Trupanion has always been fast and thorough for us!
Insurer: Trupanion Canada
By:
Review
v quick professional responses
Insurer: Trupanion Canada
By: