218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Customer Service
Excellent Customer Service
Insurer: Trupanion
By: Penny
Easy Claims process
Great service and filing the claim was just a scan and email.
Insurer: Trupanion
By: Frances
Easy claim submission, reimbursement
The claims we're handled in a timely manner and the reimbursement was in my account before I knew it. Thank you so much!
Insurer: Trupanion
By: Melissa
Customer Service was great!
Customer Service was great!
Insurer: Trupanion
By: Priscilla
Customer is alive and well!
Effortless on my part. Very efficient claims handling by Trupanion which allows me to concentrate on the care of my pet. I couldn't be happier with your services !
Insurer: Trupanion
By: Carol
Claim was fast and easy.
Claim was fast and easy.
Insurer: Trupanion
By: Kristine
BAD customer service
Poor customer service, poor response when disagree with claim or an appeal. And left unfinished a portion of the appeal. NEVER communicated to the owner ONLY the vets office . Changes the deductible process without grandfathering people already with a policy. Horrible customer service because you cannot ever talk with the same representative. The sad part is that CVTs review the appeal and not a veterinarian. They have paid claims going forward with less complicated however an old appeal remains.
Insurer: Trupanion
By: Lisa
Answered my question quickly and easily!
Answered my question quickly and easily! Loved knowing all the claims were grouped together under one new issue, so I wasn't charged the deductible on each claim.
Insurer: Trupanion
By: Elizabeth