215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer focus
Easiest way to file and follow the progress of a claim. Excellent customer service and superb communication protocols.
Insurer: MetLife
By: John Richardson
super easy and very affordable
super easy and very affordable
Insurer: MetLife
By: RitaAnn
About to cancel
About to cancel. Exempted items, plus Deductions and a 90 percent of remained sounded tough. But after constant price increases over the years (7 years) payment comes out to right under $100/month, and on a first bill of 1300 I only got reimbursed for $800. Math doesnt add up
Insurer: Spot
By: Luis B
Josh was excellent
Josh was excellent. Very smooth!
Insurer: Fetch
By: Gary Kureczka
On hold for way too long trying to…
On hold for way too long trying to remove a dog that passed away and then they credited me for the wrong amount. Long time customer of Embrace but doubt I shall continue with them.
Insurer: Embrace
By: David Faulkner
Fast claims review and very simple and…
Fast claims review and very simple and reliable submission process.
Insurer: Spot
By: Sofia
The chaos solved!
The person who called back from MetLife and advocated to get my pet insurance complete through the new company I am working with.
Insurer: MetLife
By: Cynthia Tart
Rebecca was so helpful
Rebecca was so helpful, knowledgeable and friendly!! We enjoyed talking to her! Brenda, Steve and Bentley Blue!! Thank you!
Insurer: Prudent Pet
By: Brenda Neal
Still haven't received my payment.
Still haven't received my payment.
Insurer: MetLife
By: Matt Schaub
Happy after 2 years
I have been with many different pet insurance companies, and I am extremely happy with Embrace. The rates are very reasonable. Just like ANY other pet insurance it's all on what YOU choose for your pet on coverage. You can have $10.00 a month up to $500+. I have 2 pets on Embrace and both pets I have high coverage on them because I CHOOSE too. Now the refunds are quick returns. Customer service staff are professional. Everything is self-explanatory on the paperwork that has been sent to me or if I look online. Again, if you don't understand something call customer service. I have had no problems with anyone, past or present and I have been with them for 2 years so far.
Insurer: Embrace
By: CeCi L.