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Ashley answered my questions and it was great to hear that all is as I had hoped.
Ashley answered my questions and it was great to hear that all is as I had hoped. She was very informative and polite.
Insurer: Trupanion
By:
Because everyone is so nice abs has been very helpful and understanding
Because everyone is so nice abs has been very helpful and understanding
Insurer: Trupanion
By:
Because I’ve been very satisfied with my Trupanion experiences.
Because I’ve been very satisfied with my Trupanion experiences.
Insurer: Trupanion
By:
Because over the years I've had our policy we've witnessed Trupanion continually improve specific to customer service representatives being much more knowledgeable and have the ability to solve problems.
Because over the years I've had our policy, we've witnessed Trupanion continually improve specific to customer service representatives being much more knowledgeable and have the ability to solve problems. Premiums are maintained at a reasonable level, coverage is excellent & claims processing is superb. We always, without question, recommend Trupanion to our Customers, to Veterinarians & anyone else who inquires about pet insurance for their companions.
Insurer: Trupanion
By:
Because she was compassionate professional and explained everything perfectly
Because she was compassionate, professional and explained everything perfectly
Insurer: Trupanion
By:
Cady was amazing I’m 29 and had a senior moment and couldn’t figure out how to change my payment method online and she walked me through and then we both laughed about how obvious it was.
Cady was amazing, I’m 29 and had a senior moment and couldn’t figure out how to change my payment method online and she walked me through and then we both laughed about how obvious it was. She was super caring and didn’t judge. Her comment at the end about “giving Jessie extra pets” made my heart melt a little. I’ve been with you guys for almost 4 years and you’ve helped me through my darkest times when Jess was sick and you have no idea how much that means to me.
Insurer: Trupanion
By:
Excellent customer service
Excellent customer service
Insurer: Trupanion
By:
Excellent service on our two expensive issues prompt payment friendly staff easy to work portal and a very good value.
Excellent service on our two expensive issues, prompt payment, friendly staff, easy to work portal, and a very good value.
Insurer: Trupanion
By:
First and foremost outstanding customer service.
First and foremost, outstanding customer service.
Insurer: Trupanion
By:
Well worth it!!
Having gone through a tragic brain cancer with a furkid that was extremely costly--it was very nice to have a smooth experience with my (insured) current pup when he fell ill. He needed an MRI for acute back pain and Trupanion was all over it and true to their word on specialty coverage. It made the decision to treat my pup less painful cost wise. Highly recommend!
Insurer: Trupanion
By: Mia Swartz