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Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Reliable consistent and no hassle.
Reliable, consistent, and no hassle. We are blessed to have Trumpanion.
Insurer: Trupanion
By: Ray
Professional knowledgeable efficient
Professional, knowledgeable, efficient
Insurer: Trupanion
By: Elizabeth
Polite customer service and filing a claim was easy
Polite customer service and filing a claim was easy
Insurer: Trupanion
By: Jennifer
Nothing is ever perfect.
Nothing is ever perfect. Plus this company is fairly new, and there is always room to grow and change. I have personally printed and distributed Trupanion website information to 12 of my friends that live in my apartment complex. On a different topic, I was having difficulty creating an account on the Trupanion website and Harmony my (Trupanion Representative) was professional and knowledgeable throughout the process. Thank you Harmony! One suggestion for improvement would be to issue Pet Insurance Medical cards to carry with you.
Insurer: Trupanion
By: Linda
Not covered enough
I recently submitted a claim, and I submitted as told that the claim is old, when obviously is a new claim. It is clear that who process the claim is not doing a great job. I feel that for what I pay monthly am not cover enough. I have now to send everything again and make sure to call. Which I am not happy.
Insurer: Trupanion
By: Mavie
Never a problem!!!
never any problems when sending in claims....prompt replys, etc...keep up the great work
Insurer: Trupanion
By: susan
My premium just went up a lot.
My premium just went up a lot. Also, apparently, the price to insure a spayed female is the same as for an unspayed female, which makes no sense to me.
Insurer: Trupanion
By:
My experience with Trupanion Claims dept
Filing a claim with Trupanion is a very simple and straight forward process. The support staff is easy to get a hold of and very competent and helpful. It is obvious they are pet lovers themselves.
Insurer: Trupanion
By: Jeff