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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

2

out of 10

Awful

Don't waste your money
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Integrity in handling an $8,000 claim

Four days after I had knee surgery my dog became paralyzed from the waist down. It was a disastrously stressful time. He was diagnosed with disk disease and 2 disks had herniated causing the paralysis. An emergency surgery was scheduled and there was not enough time to have the claim pre-approved. I went ahead with the surgery but was very nervous about my claim being paid out because it was going to be such a huge bill. The total was just under $8,000. When I submitted my claim, Embrace warned me that they were a bit backed up with claims and it would take longer than expected. Though it did take a while, Embrace agents kept e-mailing me and keeping me in the loop. In the end Embrace paid out $7,000. They covered 90% of the claim minus the $100 deductible, exactly as promised. The company did not try to weasel out of the claim and handled the claim with integrity, following through on everything that was promised before I signed up. Furthermore, they did not drop me as a client and sent me an e-mail about renewing my policy while all of this was going on. I have definitely become a walking advertisement for Embrace. It is rare to find companies that actually do as promised and when I find one, I definitely like to spread the word.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

on going claim

Very satisfied at this time
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Basenji
  • AGE OF PET: 1 - 8

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10

out of 10

I Love Embrace

Finally a pet insurance company that is honest. I have two dogs and feel confident that they will be completely taken care of by Embrace. Previous insurance company (VPI), never followed through with their policy. They made it more difficult to get a claim. Embrace is easy, the customer service is great, and they do what they say will do! Thank you Embrace Staff!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

Great Coverage

I have had Pets Best insurance for at least 6 years. They have always been prompt and fair with their coverage. Recently I called to ask if a certain type of treatment was covered for my older dog's arthritis. The customer service rep did not have correct information so although he told me the treatment was covered by my policy, when I received my benefits report, it was not covered. I called and complained, explaining that I had been told that the treatment would be covered and therefore had undergone the treatment. The customer service supervisor reviewed the call log, realized I had been wrongly informed and agreed to cover the expense. I am very happy they chose to be honorable - I will continue to be a loyal customer!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Over 8 years

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10

out of 10

We love Healthy Paws!

We got Healthy Paws a short time after adopting our 8 week old puppy Bailey. Bailey is now almost 7 months, and we have had a few mishaps along the way, classic puppy! Thank God for Healthy Paws! When Bailey cut her paw really badly Healthy Paws handled the claim so quickly even our vet was surprised. And the customer service is amazing! They always email to check up on Bailey, and it doesn't seem forced at all...they really do care about our pup and it shows. I would recommend Healthy Paws to anyone!!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: Under a year

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10

out of 10

two active pups

we have 2 yellow lab pups, this is the first time we ever considered getting pet insurance. Wow are we glad we did! This has been the best experience ever, when the need arises for filing a claim the process is easily from submittal to reimbursement. We could not be happier! thank you for being such a wonderful company with a really caring staff, it has been a pleasure! The only delay in entire process came from the emergency vet, not trupanion
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

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10

out of 10

Amazing

The insurance company has been nothing but a pleasure to work with.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: Under a year

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10

out of 10

Excellent service

Our puppy fractured his leg and the service was great. The claim was promptly processed and without back/forth with the vet. It was only 5 days past the waiting period and I was a little concerned there would be "issues". I was totally wrong. It was the same great service we've experienced with our other two dogs.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labradoodle
  • AGE OF PET: Under a year

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10

out of 10

The Best

I have purchased pet insurance for my 2 boxers Samson and Delilah since they were 8 wks old. Samson swallowed some toys & developed a bowel obstruction. He required major surgery & then severe post surgical diarrhea. He was treated at the Univ of FL School of Vet Med. Expenses have been close to $9000 and I was reimbursed 90% of these costs in 2weeks. I work for an insurance company and wish all of my family's claims were paid as quickly & seamlessly. Recommend this product as a physician with intimate knowledge of the insurance industry. Thank you so much Trupanion!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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