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The person I spoke to was polite
The person I spoke to was polite, clear in explanations and gave me all the pertinent information that I needed.
Insurer: Trupanion
By: Linda Colaprete
All customer service reps I dealt with…
All customer service reps I dealt with were helpful and courteous. Embrace kept me up to date on the status of my claims. Received a check in a timely manner. I’m delighted that Embrace is affiliated with USAA!
Insurer: Embrace
By: Christine Wheeler
weight lifted
I just got my first puppy. He is so fast and quick and he’s always sniffing. Out of no where he’s chewing something and I would be so scared. clearly , I don’t let him beat what he’s not suppose to, but babies are quick and life happens. it was easy to sign up, not complicated to understand . A the feeling Of relief I had after hitting submit was Awesome. It gives me so much piece of mind to know if anything ever happened, money wouldn’t play any factor in any decisions I had to make.
Insurer: Trupanion Canada
By:
Best pet insurance ever
I love how clear no-nonsense the terms and the claim process was. Never using another pet insurance other than trupanion again!
Insurer: Trupanion Canada
By:
Puppy's Anesthetic Pro-rated!
Our first claim was seamless! We submitted our vet's bill, which included multiple treatments, and trupanion deciphered it all, explained it in detail and even pro-rated the anesthetic in our favour (one condition was not covered, but the other was and both required anesthetic)! Our puppy has just turned one, and our decision to purchase pet insurance has already paid off. We are in the lead financially and it is a great comfort to know that we will not have to worry about large unforeseen vet bills or insurance hassles in times of our pet's health crises. Thank you, trupanion!
Insurer: Trupanion Canada
By:
My first claim was taken care of quickly
Trupanion took care of my first claim quickly and without any hassle.
Insurer: Trupanion Canada
By:
Especially helpful
She was especially helpful with deciding the best insurance package for my giant breed pup without breaking the monthly budget by suggesting a higher deductible, and adding on some options for preventative care.
Insurer: AKC
By: