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Rates/coverage better than others
I shopped around and ASPCA had the best rates for the coverages offered. I enrolled on a Friday and didn't get my "welcome" email until several days later, even tho my credit card was charged right away. So I couldn't setup my online account to access my policy documents. (Not a good first impression). I ended up calling calling Monday and customer svc sent me an email to activate my online account. I must say the rep was awesome and prompt! I finally received my "welcome" email on Wednesday lol, but by then I'd already resolved the issue.
Insurer: ASPCA
By: SYLLINA
Thanks for loving my pet like I do!
My pup had an unexpected cost, and Trupanion helped cover it! The claim was approved quickly and paid directly to my pups vet. I only had to pay the difference when I went to pick him up. Thank you!
Insurer: Trupanion
By: Kaylee
You guys are the best
You guys are great great customer service everybody is great. The best insurance have ever had.😁
Insurer: Trupanion
By: Ramon
The app very convenient and easy to use.
The app is convenient and very easy to use.
Insurer: Pets Best
By: LBM
Trupanion is always there for me when I…
Trupanion is always there for me when I need it. 24 seven every day and they are the nicest people I’ve ever dealt with and makes it easy and better than other insurance companies that I looked into for my dog.
Insurer: Trupanion
By: Michael McKinley
Good coverage, slow processing
The coverage seems very good, my only issue at the moment is that the response time for processing claims is slower than I would have expected.
Insurer: ASPCA
By: Camille Rodriguez
Takes too long for the policy to be…
Takes too long for the policy to be active.
Insurer: ASPCA
By: vasil gankov
I just insured my little dogie boy Ochi…
I just insured my little dogie boy Ochi and I am happy with what I have read about ASPCA.
Insurer: ASPCA
By: Steve McKoy
HealthyPaws is a great company
HealthyPaws is a great company. My dog tore her ACL, the surgery was $5500. I paid 20% and the rest was covered by HP. I submitted the claim, and had a check within 2 weeks. They also sent me an email inquiring how my dog was doing. Great customer service, very happy with HealthPaws!
Insurer: Healthy Paws
By: Linda Scharrer
Long process to get reimbursed
Really long process to get reimbursed I had to constantly keep calling asking for supervisors to escalate in order to get answers and finally got reimbursed thanks to last supervisor I spoke to.
Insurer: Healthy Paws
By: Edgar Mejia