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Thank goodness for Trupanion.
We have had Trupanion for our dog Beau for almost 7 years now and have filed a few claims over the years. The staff is always very helpful and go the extra mile to get you any answers you may need. Claims go through quickly and if one is declined you can appeal the decision. Very glad to have Trupanion cover our sweet, loveable Beau. I have recommended Trupanion to friends and colleagues many times.
Insurer: Trupanion Canada
By: Cathy
Dog exploded, bank account did not
Our dog developed a large, serious abscess, and after ignored by the usual vet. I woked up at 2AM to our dog crying terribly because it had come to the surface and ruptured, exploding lymph and blood everyone. At age 5, we weren't going to let her go because someone else missed something. After 4 weeks of surgery (including draining the abscess, debriding an extensive area of necrotic tissues, and installing a drain, we're happy to say our dog is happy and healthy. And we are even more grateful that Healthy Paws was here for us; they reviewed our claim and dealt reimbursement fairly. There has been no talk of kicking us from the plan or anything for such a large claim. Because of their business operations, we got that money back to save away (perhaps in another dog fund.) I'd really recommend Healthy Paws, everything was extremely simple and user-friendly to get our claim filed and done.
Insurer: Healthy Paws
By: Kendra G
Very Easy claim process
Very fast, fair claim service. Friendly staff
Insurer: Trupanion
By: Teresa
I’m new to Trupanion
I’m new to Trupanion, but so far so good. We haven’t had to go through a claim process - but navigation through the sign up process was a breeze. Like all insurance, I’m happy to have it but hope I never have to use it!
Insurer: Trupanion Canada
By: Dustin Davis
Thank My Lucky Stars for Healthy Paws!
Murphy is my fourth pure bred German Shepherd. I've insured all but one of them, and I learned that was a mistake because it is always something with the pure bred Shepherds although it's mostly been a different issue with each one. Murphy is the first dog I've insured with Healthy Paws and they are by far the best. The claims handling process is super simple, they pay very promptly and customer service is very helpful. Murphy just had both of his elbows operated on and I wasn't sure if everything would be covered so I called for some guidance. Although they can't guarantee coverage, they will explain what categories of treatment won't be covered. For example, treatment considered experimental like stem cell shots is not covered. Frankly, I was surprised at the breadth of the rehab they do cover. I also think that the unlimited dollar amount of claims is hugely important. I could not have afforded all of the treatment Murphy requires without the policy (his elbow surgery and treatment will end up costing about $7K). Luckily, I have 90% reimbursement. Although it costs a little bit more in premiums, Healthy Paws reimburses me more each month than I pay in premiums because Murphy also developed allergies and is on monthly meds that are expensive. Sometimes I even feel a little guilty submitting claims because they have paid so much more than my premiums. I've recommended Healthy Paws to a lot of people, but generally they don't end up even getting insurance. That seems insane to me. It is one of the best investments you can make in your pet.
Insurer: Healthy Paws
By: Deborah Rosenthal
They skyrocket their rates for no reason
After telling me that I would “lock in” my pet’s insurance rate so I wouldn’t see significant rate increases, Trupanion has nearly doubled my monthly premium in just 3 years. I’d call that false advertising and making a false claim. I’ve never even made any claims against the insurance, so it was already a win for them, but now I see that they’re greedy gougers. They told me that the increase was due to my state and local area. That the increase was done so I wouldn’t see the rate “skyrocket”. To me, nearly doubling the rate in 3 years is the very definition of a skyrocketing rate. When we move in 3 months, I’ll be I’ll be canceling my insurance with Trupanion. I urge you to consider my story before signing anything with them. If you’re fine with your rate nearly doubling every 3 years, then sign away. My indoor cat has had no changes in health. She goes once per year for a physical. I’ve never filed a claim. Trupanion nearly doubled the monthly rate on a indoor cat that just turned 5 with no health problems. So AGAIN, I reiterate that if you want unjustified monthly increases on your premium so that it nearly doubles every 3 years, use Trupanion. Otherwise, I’d find another insurer. And I already called them about this issue, which is why I’ve posted this negative review. They stand by their decision to skyrocket their rates for absolutely no reason whatsoever.
Insurer: Trupanion
By: Amy
Trupanion claims experience
Very efficient service, claim dealt with fairly and paid promptly
Insurer: Trupanion Canada
By:
Was a bit surprised at how little it actually covers.
Was a bit surprised at how little it actually covers. $ 359 out of $ 1200 billed....
Insurer: Trupanion Canada
By:
Tremendous!
The person I spoke with was tremendous! She was extremely knowledgeable, helped me makes informed decisions, and was very friendly. She went above and beyond.
Insurer: AKC
By:
Really excited to have Pumpkin on our side.
I was very hesitant to entrust our puppy boy to a company who has not been here that long compare to other insurance companies on the market. But! I am glad I have done it. Super responsive, quick on claim process and very easy to understand the whole insurance process!
Insurer: Pumpkin
By: