218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion as a company should be better in its communication with veterinary offices.
Trupanion as a company should be better in its communication with veterinary offices. The customer service rep I spoke to was very pleasant and efficient in filing the claim. I don't blame her for my experience.
Insurer: Trupanion
By: Rachel
This is the first time I tried to make a claim that I believe that was not related to a pre-existing conditions.
This is the first time I tried to make a claim that I believe that was not related to a pre-existing conditions. And I was told that Trupanion was missing some of our pet Sachi's medical records. There was no issues of missing records when it's a pre-existing condition. I am still waiting for a response as to what will be covered. Aloha, Manuel Madeira
Insurer: Trupanion
By: Manuel
Pleasant phone call
The representative on the phone was very helpful, easy to understand and pleasant to speak to.
Insurer: Trupanion
By: Jonathan
The representative answered all my questions without hesitation and sent me the form I need with an explanation of what I am supposed to do.
The representative answered all my questions without hesitation and sent me the form I need with an explanation of what I am supposed to do. I have no issues. My vet ha Trupanion information on their counter.
Insurer: Trupanion
By: Lee
Super easy
The process is so easy. I scan in my receipt and that's it. In a few days the money appears in my bank account. Trupanion handles everything in between.
Insurer: Trupanion
By: Amy
Sara is a great Rep for Trupanion.
Sara is a great Rep for Trupanion. She is friendly, informative and I have had a positive experiences in the past with my golden Retrievers.
Insurer: Trupanion
By: Judy
Quick response to claims; pleasant personnel
Quick response to claims; pleasant personnel
Insurer: Trupanion
By: Sandra
Pet Insurance is a wise investment when talking about the healthcare of my animals.
Pet Insurance is a wise investment when talking about the healthcare of my animals. Payments for injuries go out quickly and customer service is wonderful.
Insurer: Trupanion
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