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Our dog has been dealing with allergies that cause her to itch uncontrollably and during the course of treatment she has reacted to the medications on more than one occasion. Trupanion has paid all claims promptly and has not denied anything, including reactions to treatment. I wish they would cover the visit fee at the emergency animal hospital, but I understand that there are limits. I do very much appreciate the once per condition deductible, so we have only paid the deductible once for all of her allergy treatments. I very much recommend trupanion if you are looking for pet insurance.

Thank you for your attention to detail, constant communication with clients, and availability to contact. I was recently impressed to see that an illness/injury claim that was not eligible for reimbursement was passed to the wellness department for review. Upon review, your staff noted that one item on the claim could be reimbursed under the wellness coverage. I appreciate the honesty and attention to detail.

Excellent insurance. We were recommended by a friend to join Trupanion and are so glad we did. Recently our dog needed to have surgery on an ACL injury and the claims were paid soon after. They kept in contact by e-mail with every update on our claim. Previous to this we had another issue with her health and this was also paid. We are very pleased with Trupanion and have recommended it to other fiends and family. Thank you for such good care

There are soo many other pet insurance carriers that are extremely better than ASPCA! I just found out that my 16 week dog has Addison's disease and because I didn't take out additional insurance out on her ( continuing care) that they will no longer cover any illnesses related to her disease when her insurance renews in a couple months! First of all, why does the insurance have to reset on a yearly basis and what the hell was continuing care when I enrolled?!? I wasn't told about it!!! I have 4 dogs on ASPCA insurance and I'm canceling all if their policies and switching to VPI pet insurance, they are ALOT BETTER!! I spent a ton of money for policies on 4 dogs and my claims were always rejected because they apparently were not "approved" charges by ASPCA!! What the hell is approved than, they are vet visits for illnesses, vomiting, diarrhea...etc. oh wait is it b/c I have to wait 180 days without and between instances?!? I'm glad I paid for half a year for no reason!! Your insurance company is aweful and I will suggest everyone else to look elsewhere. I would be more understanding if a portion of my policy fees went towards ASPCA homeless or shelter animals but apparently no money does. Just horrible!!!

Trupanion really does cover everything under the policy. Each time our dog has had a medical issue Trupanion quickly responded and we received the insurance checks within 2 weeks. Just recently our dog had a bout of Giardiasis and then 2 weeks later ingested a mystery pill, so our vet bills would have been astronomical if it weren't for Trupanion. The only down side would be that they do not cover exam fees under the policy. Other than that, it's great.

My senior kitty, Jelly, developed hyperthyroidism and kidney problems recently. Pets Best has really been there for us. I will continue to recommend Pets Best to all my pet-loving friends and family. They paid over $2,500 in Jelly's claims! Keep up the good work. Thanks Ptes Best!

I cannot speak more highly of the representatives at Trupanion. My cat suffered a severe gastritis from ingesting a foreign body, thus requiring surgery and several medications. His total health costs totaled nearly $3,000.00. Trupanion covered 90% of the cost - no questions asked! The files were reviewed and settled in fewer than 10 days. Thank you, Trupanion, for helping me take the best care of my cat without the stress and worry of financial hardship!

Our little dachshund keeps having typical dachshund issues. From skin issues to ear infections common to its breed to normal life little incidents, our dog has needed to see the vet quite a lot lately. Thank God we have insurance. Trupanion makes the whole pet insurance experience easy. Their staff is always helpful and friendly and they are very honest in advising you regarding what coverage matches your pet's need. Get yourself some peace of mind and get insurance for your pet!

The best insurance company for a pet. Efficient, fair and show real concern. Timely reimbursements! Great company. When I get a new pet at some point in the future they will be my first call.

I have had my Bullmastiff insured since 6 weeks of age, and having Trupanion has made all the difference in the world! I can't say enough about their customer service, and fast reimbursement for ALL claims. And being able to take an additional package to cover various rehabilitation aspects of things, is keeping my girl healthy and happy as she ages... well worth the investment!