217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My dog
My dog, Zainah has been through a traumatic surgery. Pumpkin has been with me all the way--she is recovering now. Not only have they been there financially, but also emotionally. Each person with whom I have spoken has been so caring and supportive. My only frustration has been that check take a long time to come---I would so appreciate if this could be expeditated. I have already recommended Pumpkin to many people. And now the hospital who did the surgery has Pumkin on their referral list.
Insurer: Pumpkin
By: Claudia Crawford
Jorgees health care
Pets plus us have been fantastic to date in helping me pay for Jorgee's medical expenses. They’ve covered a huge chunk of his expenses without question, including multiple blood tests and lab work, a CT scan, vet exams and a consultation and surgery with an internal medicine specialist. His expenses have been in excess of $8000.00 and I would have had a lot of trouble paying for this on my own. I’ve received back over $7200.00 reimbursement so far and I’m really happy I chose to insure him with Pets plus us. It’s such a nice feeling to know that whatever comes up in the future, Jorgee will get the vet care he needs and I won’t have to make a choice based on whether I can afford it or not. I’m able to budget the insurance payments and know he’ll be taken care of. Thank you Pets Plus Us!
Insurer: Pets Plus Us
By: Lianne
Amazing customer service
Amazing customer service, quick turnaround of claim payments, never had an issue!
Insurer: MetLife
By: customer
Taking care of my fur family, thank you Metlife
This is the best experience with an insurance company I have had.
Insurer: MetLife
By: Bree Pete
Experience on filing claim
We have 2 mixed terrier puppies Bandit turned 1 year in October and Tulip will be 1 year in July. MetLife answered any questions when it came filing a claim and how long a process would take. Claims were processed very quickly and deposited right to our account. Would rececommend MetLife Pet Insurance to anyone wanting insurance for their pet
Insurer: MetLife
By: Sandra Hebert
Consistent and clear coverage
My wife and I have 3 cats, 2 of which have been problematic at one time or another. We have 1 cat with chronic GI issues and another with pre-existing upper respiratory issues. Pets Best has been nothing but consistent and clear, covering everything for our GI cat (because we had her from a kitten), including numerous hospital visits. While Pets Best doesn't cover everything for our upper respiratory cat because it is a pre-existing condition, they don't use that against us to stop paying legitimate insurance claims for him. I'm always skeptical about insurance companies, but my experience with Pets Best has been nothing short of excellent. And I want to be clear - I've not been paid or incentivized for this, I'm simply impressed that an insurance company actually does what it says it will.
Insurer: Pets Best
By: N. White
Claims were reviewed in a timely…
Claims were reviewed in a timely manner. Receiving the amount of coverage described in my plan. Notified of details via email to verify claim was received and once EOB became available.
Insurer: MetLife
By: J. Rocco
I hate to do this but...
Hate to have to give this rating but I have to. I have been with embrace for about 4 years. I received the quote for next year and my jaw dropped. I understand as a pet ages the cost for renewal goes up. It works the same way with humans. Every year it would go up around $100-200 but not this time. I paid about $700ish for all of 2025 and next year is about $1300ish. Almost double, this is insane. It was this year that I discovered he has Cushing's Disease and gallbladder sludge, what a coincidence. I believe this is deceptive practice because in "pet insurance" world, if your pet has a pre-existing condition, you can't just up and leave to another insurance. I feel this is how they trap you because they know that you do not have the freedom to just up and leave. Now you just have to settle on the exorbitant price increases. They will hit you with this copy/paste message " Embrace evaluates our premium increases annually based on our entire book of business focusing on several factors, including the age of the insured pet(s), the tenure of the policy and also factoring in veterinary inflation. This includes not only rising veterinary costs but also the recent advances we are seeing in veterinary care. We strive to find a balance in maintaining quality coverage for the pets that we insure, while also factoring in changes in the marketplace." This is just an excuse to lighten the blow to you. I reiterate, the reality is if your pet develops a condition under their policy, they see it as free reign to double, triple, quadruple your renewal because no other insurance will take you now. Be careful. I will be challenging this.
Insurer: Embrace
By: Simply
Easy peasy claims
Claims are easy to submit and they are quick to review and approve.
Insurer: MetLife
By: customer