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I spoke with Ines.
I spoke with Ines. She answered my questions. She took the time to make sure that I understood what we were talking about. No rush No attitude
Insurer: Trupanion
By:
Mobile App UI/UX needs improvement
I used the mobile app to submit my claim. It didn't have the same questions as the web app. The UX and UI led me to not submitting enough information about my reason for the visit and not including both pages of the invoice.
Insurer: Trupanion
By:
I was just speaking about you guys today with my friend who has three dogs.
I was just speaking about you guys today with my friend who has three dogs. Every experience I’ve ever had with you has been so pleasant and it’s never under good conditions obviously!
Insurer: Trupanion
By:
A service that works
I was very impressed with how quickly the claim was processed. Terrific experience ????
Insurer: Trupanion
By:
One happy employee
I work here so my opinion might be bias. However my claims have been without concern.
Insurer: Trupanion
By:
Informative concise professional friendly
Informative, concise, professional, friendly
Insurer: Trupanion
By:
It gives us the ability to do what we need to do to keep our pets healthy
It gives us the ability to do what we need to do to keep our pets healthy
Insurer: Trupanion
By:
It was easy and processing was timely.
It was easy and processing was timely.
Insurer: Trupanion
By:
It's always been a pleasure interacting with Trupanion representatives so I would surely want my friends and family to have the best experience possible concerning customer service!
It's always been a pleasure interacting with Trupanion representatives so I would surely want my friends and family to have the best experience possible concerning customer service!
Insurer: Trupanion
By: