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First time I contacted the insurance after paying for about 9 years Jules was very professional and helpful .
First time I contacted the insurance after paying for about 9 years Jules was very professional and helpful . It made it a good experience
Insurer: Trupanion Canada
By:
Friendly and helpful custoner service
Friendly and helpful custoner service
Insurer: Trupanion Canada
By:
Hands down the best pet insurance company out there!
Hands down the best pet insurance company out there!
Insurer: Trupanion Canada
By:
I chose this score because the I always have great customer service reps on the phone are knowledgable and helpful.
I chose this score because the I always have great customer service, reps on the phone are knowledgable and helpful.
Insurer: Trupanion Canada
By:
I found her quiet but friendly.
I found her quiet but friendly. As I started to talk more she seemed receptive
Insurer: Trupanion Canada
By:
I have to admit Trupanion is the only company I've ever used for my cats over what must be somewhere around twenty years (I believe it was recommended by a past veterinarian) so I have no basis for comparison with other companies.
I have to admit Trupanion is the only company I've ever used for my cats over what must be somewhere around twenty years (I believe it was recommended by a past veterinarian), so I have no basis for comparison with other companies. However, my claims have always been settled promptly, the decisions have always been fair ones, and I have never yet spoken with an agent on the phone who was not knowledgeable, friendly, and obviously familiar with the foibles of pets.
Insurer: Trupanion Canada
By:
I was able to get all my questions answered in a timely manner and the representative was very easy to speak to
I was able to get all my questions answered in a timely manner and the representative was very easy to speak to
Insurer: Trupanion Canada
By:
I was pleased with how my issue was resolved.
I was pleased with how my issue was resolved.
Insurer: Trupanion Canada
By:
A great experience!
I was very impressed with the speedy response of the receipt of my claim ( electronic submission from my Vet clinic) to the approval in less than 8 hours. The money reimbursement was in my bank account the next day. This was my first claim with Trupanion and I hope I won’t need to make any more, but I am happy to know how easy it is should I need to do so again in the future. I also loved the message to give my dog Millie some chin scratches from Trupanion....a nice personalized touch. Thank you!
Insurer: Trupanion Canada
By:
I was very pleased with the help I received.
I was very pleased with the help I received.
Insurer: Trupanion Canada
By: