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So thankful we had Healthy Paws Pet Insurance when our Princess needed CCL repair surgery - twice!
Our little schi tzu cocker mix blew her CCL right back leg last year. After speaking to Orthopedic Veterinarian, we chose to have the surgery to alleviate her pain. This was a major surgery which cost almost $5,000, it was such a relief to have pet insurance to pay 80% after the deductable. It was an 8 week recovery with her needing to stay in a kennel which she did not like! You can imagine how we felt when just 13 months later, the exact same thing happened to her left back leg! Healthy Paws reimbursed the covered costs one day after submission of the invoice. No human health insurance is that quick! I researched pet insurances before purchasing quite extensively! I am glad I chose Healthy Paws! I have two small aging dogs and I am confident that I will be able to afford the care that they may need to keep them healthy and happy. Thank you, Healthy Paws Pet Insurance!
Insurer: Healthy Paws
By: Sandy
claim
Easy to get information and response time was quick...
Insurer: Trupanion Canada
By: Angie Sangster
Best pet insurance around
If you’re looking for a pet insurance policy, look no further! We have been using Healthy Paws for the last several years and recommend them to everyone we know. Submitting a new claim is so easy through their phone app, and they process claims quickly and efficiently. Their customer service is excellent and everyone has been so helpful and friendly with any questions we have had. We are very happy with our insurance coverage and wouldn’t use anyone else!
Insurer: Healthy Paws
By: Anna
Excellent customer service
Called with a devastating diagnosis for my 9 year old dog. The rep I spoke to (and every time I’ve ever called) was amazing. They are always compassionate, patient, and helpful.
Insurer: Trupanion
By: rebeca evantash
Easy, caring and professional
Easy, caring and professional are just some of the words I would use to describe Healthy Paws Pet Insurance. I adopted a two year old dog last year and my parents recommended getting insurance. I was skeptical, but enrolled anyway. Unfortunately a few months later our new family member has had some issues and Healthy Paws stood by their word and was there for us the entire time. Claims were easy to file online and all paid quickly. Could not recommend more!
Insurer: Healthy Paws
By: S. Bowman
I've been with Trupanion a long time
I've been with Trupanion a long time. I find them to be an honest company and the people I talk to quite helpful with a certain warmth. I would definitely recommend....with them I wouldn't be able to afford any medical bills that come up.
Insurer: Trupanion Canada
By: Aileen Philip
Great customer service
Great customer service, fast reimbursement
Insurer: Trupanion
By: Maria Gonzalez
Excellent customer service
Excellent customer service, Issues and questions addressed completely. Call was answered quickly and agent was very helpful
Insurer: Trupanion
By: Roy
I was skeptical of the no cap idea but…
I was skeptical of the no cap idea but then realized they mitigate costs with the pre-existing conditions and office visit exclusions. I get it and know that they are trying to make money and provide a much needed service. They succeeded in my case. I got a puppy and so wasn't worried about any pre-existing conditions but she swallowed some plastic at the dog park and needed emergency surgery after a number of costly procedures. The total bill was around 6k and they reimbursed me 4k+. So, no complaints here. The app is very easy and the turn around time is ridiculously fast. They really took the agony out of what was already a VERY difficult time. I recommend them highly and thought everyone was really helpful and empathetic. They even sent an email to see how shes doing. What insurance company does that!!! I say even if you are using them basically as a savings bank for future costs, its really worth it when the chips are down. Thanks Healthy Paws!!!!
Insurer: Healthy Paws
By: Lucas R