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It was very easy to upload a claim to…
It was very easy to upload a claim to the portal. Only thing i will say they need more customer service representative because Ben you call for questions you could be on hold waiting for a rep for over 30 min before anyone could help you.
Insurer: Pets Best
By: Loyda Camacho
We are fairly new to the pet scene …
We are fairly new to the pet scene and wasn't sure about pet insurance but we sure have learned a good lesson on having protection when you least expect to use it. What a relief it was to have such a great first expierence with the Trupanion company and it was excellent from the day we had to have our puppy taken to the vet and right through the surgery. It was great to only make 1 phone call and everything was handled so quickly and professionally. Now I know why when we checked out different insurance companies we chose you.Thanks again Trupanion!!!!!!
Insurer: Trupanion Canada
By: Mike Owen
Awesome service
Excellent customer service. Very knowledgeable and friendly also extremely helpful.
Insurer: Trupanion Canada
By:
Easy sign up, clear policy details!
If I am going based only on the ease of sign up it was great! It was easy to sign up and the documents provided were very clear and easy to understand. My ONLY hesitation to recommend would be that I’ve yet to have to file a claim or deal with customer support in anyway and am not sure how that is; customer support and ease of use of the service is the #1 factor in my recommendations.
Insurer: Trupanion Canada
By:
It was quick and efficient and took care of the costs as per my contract
It was quick and efficient and took care of the costs as per my contract
Insurer: Trupanion Canada
By:
My dealings with Trupanion over the years have been consistently top tier - and my latest was in keeping with expectations.
My dealings with Trupanion over the years have been consistently top tier - and my latest was in keeping with expectations. The information, advice, and actions taken by the representative were clear and practical and offered with a sincerity that made me feel that "they do care about my beloved Charley's welfare. I chose Trupanion years ago based on what I understood to be a solid reputation and I have never had occasion to regret the decision,
Insurer: Trupanion Canada
By:
Charlie
really glad we got our pet insurance
Insurer: Trupanion Canada
By:
Peace of mind
Very easy to enroll and website provides in-depth details that helps making an enlighted decision. I can now enjoy my puppy and have a peace of mind, not having to worry about money, should anything happen to my little Cookie.
Insurer: Trupanion Canada
By:
Very efficient sign up process and contact person was very knowledgeable regarding the insurance.
Very efficient sign up process and contact person was very knowledgeable regarding the insurance.
Insurer: Trupanion Canada
By: