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Excellent customer service and a great company.
Excellent customer service and a great company. Helped with my puppy's treatment in the most critical times. I'd definitely recommend Trupanion to any pet parents.
Insurer: Trupanion Canada
By:
Hidden fees
Extremely disappointed in the lack of transparency around the “$35 account activation fee”. Never was this shared with me in my initial call with a Trupanion agent. Nor was it shared in the 75 emails I received in my first month of free care. Lastly, it was not communicated anywhere until AFTER I paid! That is absolutely ridiculous to have a hidden fee that is equivalent to the most they premium.
Insurer: Trupanion Canada
By:
Fast efficient service.
Fast, efficient service.
Insurer: Trupanion Canada
By:
Great coverage and easy to deal with
Great coverage and easy to deal with
Insurer: Trupanion Canada
By:
I always recommend Trupanion because they have always been there for me over the past 20+ years
I always recommend Trupanion because they have always been there for me over the past 20+ years
Insurer: Trupanion Canada
By:
I had a great experience with the staff at Trupanion and all my friends highly recommend your company.
I had a great experience with the staff at Trupanion and all my friends highly recommend your company.
Insurer: Trupanion Canada
By:
Quick and Easy claims
I love that my vet office is able to submit the claims for me. The text messages and emails to let me know the status of the claim is really helpful and the payout is quick and directly deposited to my bank account so literally 0 effort on my part so I can focus on my fur baby!
Insurer: Trupanion Canada
By:
Very Grateful!
I love the service you provy! It made it easier for me to get the help my sweet Carlie needed. I am very grateful ??
Insurer: Trupanion Canada
By:
Quick and Easy
It was easy to file the claim as it was done by VCA.
Insurer: Trupanion Canada
By: