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I have not received anything in the…
I have not received anything in the mail regarding pet insurance for my pet Oliver just received confirmation number that is not acceptable I would like card in the mail
Insurer: ASPCA
By: Natasha Campbell
Worth their weight in paws and wags
I have had Healthy Paws Insurance on my sweet service dog since she was placed with me years ago. As she’s aged she has inevitably had more medical issues. Healthy Paws has been excellent every step of the way. Their app is easy to use, their customer service has been great (the one or two times I have had to call them), and they process claims quickly with fast direct deposit into my account. Couldn’t ask for anything more from a pet insurance company. I would not have been able to afford all of the care my sweet girl has needed without them. I’m a customer for life!
Insurer: Healthy Paws
By: Clara
Not sure yet
Signing up was odd. Wish i would have has person to person interaction
Insurer: ASPCA
By: Jai Bradley
You can never go wrong with Trupanion!!!
I've heard from people that pets don't need an insurance and that you can put money aside instead for a rainy day. TRUST ME when I say this. You can never be financially prepared without an insurance. Not every pet is the same. Some pets like my pup would be more sensitive and more prone to fall ill or decide to bite off a sharp pin from under the couch and swallow it in under 3 seconds. Do you have any idea how much it costs for an endoscopy to take a foreign object out of their stomach? It's ridiculously expensive and you don't want to go through it without insurance. But thanks to Trupanion, they paid for the treatment and saved her life which otherwise would have been a huge hit to my wallet. Paying $100 or less a month is any day better than an unexpected $6000 bill destabilizing your budget. And the best part of Trupanion Pet Insurance is that there is no maximum claim limit for a specific illness/ treatment. While the deductible is reset for each condition/ treatment, it's still awesome to know that you'll never run out of claim limit. A small premium you pay for your peace of mind.
Insurer: Trupanion Canada
By: Gowtham Parasuraman
Unhappy with Customer Service
I very disgusted with Pets Best. Their payment for the policy may be very low but their customer service is horrible. I am very unhappy with my last claim payment. I tried to call for an explanation but could not reach anyone. I am ready to close this service and look elsewhere. I understand there have been problems with COVID but they should have someone answering the phone. I do not see a problem with them deducting my payment for the policy every month. They make sure there are employees to handle that part of their business
Insurer: Pets Best
By: Gail
JenniferD
This was my first claim for this pet and it took a month to process.
Insurer: Trupanion
By: Jenn Douglas
FALSE ADVERTISING.
If I could give less than one star, I would. Up to 39 days to process claims is absurd! Especially for a wellness exam. I can only imagine the processing time it would take if a serious issue occurred such as surgery, cancer, etc. The rep on the phone said the have limited staff and are in the process of hiring. How is this the consumer's issue? Nothing in the disclosure forms, or on their website that discuss this lengthy and crazy time frame for processing. I'm a new customer, paid for 60 days, and now must wait almost 40 days for reimbursement.
Insurer: Pets Best
By: Rollin Bohn
I am not sure I can truly express how…
I am not sure I can truly express how impressed I am with the service Trupanion provided. I was skeptical with pet insurance, as a lot of folks are. But all I can say is thank the heavens I decided to sign up last month. I was just approaching the 1 month mark when my pup Peaches decided she would eat a foreign object. I brought her to the vet, I told the tech in passing, I just signed up with Trupanion last month. She had surgery to remove the object, and by the time I picked her up at supper, I had received a text from Trupanion that $1,116 of my claim was covered. I was truly shocked considering I didn't even submit the invoice, it was all completed by my vet's office, with something I said in passing. So to say I was impressed is an understatement. Between the vet's office and Trupanion, I am one happy customer! Thanks again. And Peaches is recovering nicely.
Insurer: Trupanion Canada
By: Tonya Handerek
Our Twoodle
Our Twoodle, Maggie, had gotten deathly ill from a gall bladder infection. She required a lot of test and was in the Vet for 3 nights. As you can imagine, the Vet bill was rather large. We purchased Trupanion when we got each dog and it was the smartest decision we have ever made. I called Trupanion and spoke with Jessica to find out how to file a claim. She was friendly, professional, and caring. I would definitely recommend Trupanion.
Insurer: Trupanion
By: Jeff