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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Kayla was extremely helpful and patient and explained everything in detail.
Kayla was extremely helpful and patient and explained everything in detail. Also, very polite
Insurer: Trupanion
By:
Should have been reimbursed more $
Overall you guys are very good, but my dog was bit by another dog, I don't understand why the full 100% / less my deductible was not covered.
Insurer: Trupanion
By:
What Insurance should be!
Quick and easy claims process. It has made this difficult time with my dog better, by removing the stress of getting paid back.
Insurer: Trupanion
By:
Rep was so nice and helpful.
Rep was so nice and helpful. Very quick to respond in chat.
Insurer: Trupanion
By:
Robin was very helpful.
Robin was very helpful. The
Insurer: Trupanion
By:
Since I have just enrolled I am still trying to determine whether I can recommend Trupanion to others.
Since I have just enrolled, I am still trying to determine whether I can recommend Trupanion to others. However, their customer service (phone and chat) has been prompt and responsive.
Insurer: Trupanion
By:
So friendly and helpful!
So friendly and helpful!
Insurer: Trupanion
By:
Good but not great.
The claims "experience" is fine, but there is too much that is not covered. For a $400+ vet charge, you reimbursed 10%. We are looking for other options.
Insurer: Trupanion
By:
They have been so pleasant and thorough and I am very happy with their services.
They have been so pleasant and thorough and I am very happy with their services. I already have recommended their service to family and friends.
Insurer: Trupanion
By:
Excellent claim experience
This was the first time I filed a claim with Trupanion and I was very pleased with the experience. The process of filing online was very simple. Review of the claim was prompt and the payment on the claim was direct deposited into my checking account very quickly.
Insurer: Trupanion
By: