154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 23, 2021

Trupanion has been great

Trupanion has been great! Our dog suffered serious health issues that were not life threatening with correct treatment. Treatment was VERY expensive but thankfully we had Trupanion. Once we met our deductible they continue to promptly pay us after we pay for his latest treatment - this has been going on since 2018! All of our pets now have their own Trupanion insurance

Insurer: Trupanion

By: Sharon Murphy

April 23, 2021

Great Customer service!!!

Customer service was very helpful and extremely nice to me when I called regarding a possible claim for my puppy. So far, I am very happy with choosing Trupanion as my insurance provider for my dog.

Insurer: Trupanion

By: Paul B.

April 23, 2021

Trupanion has the best affordable pet insurance.

Trupanion has to be the best pet insurance I’ve ever had. They really have the best customer service too. I know this might sound like a typical review but they saved my girlfriend and I’s butts after our shiba inu had to go to the hospital.

Insurer: Trupanion

By: Guhberry

April 23, 2021

I spoke with Jessica who is the best rep on our Planet!!

I dealt with Jessica. What a relief & breathe of fresh air. She clearly detailed things to me I never took the time to ask about prior to my signing up. I was able to make a simple change with ease & received a valuable education on my product that I am even more at peace knowing I have the very best plan for my now 15-year-old Princess (calico diva)!!!

Insurer: Trupanion

By: Judy Ann Allness

April 23, 2021

It is so comforting knowing my pets are…

It is so comforting knowing my pets are going to be able to get the care they need when an emergency arises. This is a well established company and have always had the pleasure of speaking to competent staff that are patient and knowledgeable.

Insurer: Trupanion

By: Debbie Waldeck

April 23, 2021

Thank you so much!

I cannot convey my appreciation enough for the level of customer service and thoughtfulness displayed by the Healthy Paws team. The claim process is absolutely seemless, but it’s not about the money here... Healthy Paws actually genuily cares about your pet and their well-being. I can not recommend them enough!

Insurer: Healthy Paws

By: Lionel

Useful
April 23, 2021

Happy we bought insurance

Our girl Emmy was not peeing, which also effected her bowels. Took her to emergency vet clinic, as it was a Saturday and her regular vet was not able to see her. I turned in claim and feel Pets Best was fair and timely enough for us.

Insurer: Pets Best

By: Diana Lee

April 23, 2021

Pets best pet health insurance is…

Pets best pet health insurance is everything they promote,very helpful,explain everything that will happen and communicate always,they reimbursed me back as soon as they could!and I know my puppy can get all his shots and stay healthy and it won’t be too expensive with this insurance!

Insurer: Pets Best

By: Edwin G

April 23, 2021

Trupanion came thru for us in the way I wish all insurance companies would.

Our dog was diagnosed with a malignant tumor. The holistic vet recommended surgery and supplements for recovery and making the immune system stronger. It was expensive and that is a concern for us, but Trupanion made it easy to go ahead and do the procedure and follow up with the care he will need. I used their pre-approval method so I knew in advance what they would pay for. We were worried about our dog's health and luckily not about the finances. I have heard how hard it is for people who have difficult diagnosis and I wish human health insurance was as good as Trupanion is for our pet.

Insurer: Trupanion

By: Nancy

Useful
April 23, 2021

I ended up paying about $2200 for…

I ended up paying about $2200 for dental extraction and cleaning for my older dog. After paying about $1200 in premiums I will only receive $150 back. That means that I ended up paying $3400 in total for the vet bill and pet insurance and will receive only $150 back. What I have found out after doing extensive research on pet insurance, is that its not worth it. Many insurances don't cover lab fees, x-rays or medications so when you end up paying a large bill you think you are going to get 80% back. That's not the case, make sure to look at what the insurance covers and their policy on preexisting condition. They will find any excuse to not cover majority of the cost, but what can you do? You already have to pay the full cost up front! and then you have to wait and see if some of it will be reimbursed?? If I had done better research I would have started a savings account where I could have put the same amount as the monthly premium into that account and made sure to have a credit card that I could use to cover the cost. I ended up paying an extra $1100 when I could have saved that money to pay towards my dog's dental procedure! They made an almost 100% profit. Pet insurance is definitely a scam. Much worse than having car insurance, only that with this you have a choice on whether to have it or not. Save your money and put it into a savings account for your pet!

Insurer: Spot

By: Joanna Romo

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