154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 26, 2021

I love HealthyPaws Pet Insurance

I love HealthyPaws Pet Insurance! They respond quickly to any questions or requests and process claims in a matter of days, resulting in a nice check just a few days after our vet visit. I only wish that they provided Human Insurance because I'd sign up with them immediately.

Insurer: Healthy Paws

By: William Tran

April 26, 2021

Select another company.

I have 3 dogs with medical conditions covered under PB. My dog pack has been covered for 4 years with this company. In the last year their abilities to serve their customers in a timely and efficient manner has declined to the point they deny almost every claim immediately claiming they need more information from the vet or specialist. As an insurance company that's been active for so many years, the last year showed me that this company would not be one I recommend to others unless you want to spend days and weeks (even months) fighting for PB to acknowledge your claim is valid. The last 4 I submitted were denied. I sent them the same paperwork as originally sent, and within days of the same paperwork they paid on all 4 claims. Beware of this company if you're not used to dealing with healthcare, or insurance companies. ETA: spelling errors

Insurer: Pets Best

By: Emma

April 26, 2021

Would not own a dog without Trupanion

We are on our 3rd and 4th dogs now on this insurance. Three of our prior dogs have needed expensive orthopedic surgeries and/or cancer treatments. This insurance has allowed us to give our dogs the best care possible. I would not own a dog without Trupanion insurance.

Insurer: Trupanion

By: Kevin Holman

Verified April 26, 2021

Fast service!

I've had this insurance for 6 years but didn't need it until recently. When my claim was submitted I got my payment the day after! Very fast service! Im happy with Trupanion!

Insurer: Trupanion

By: Jean

Useful
April 26, 2021

If I could give Trupanion zero stars I…

If I could give Trupanion zero stars I would. For the past 5 years of having Trupanion it has been nothing but a hassle and stress. I would rather not have insurance through them because you end up paying for everything despite having coverage. They try every loophole to not pay you. Would never recommend them to anyone.

Insurer: Trupanion

By: Amy

Verified April 26, 2021

Happy we chose Healthy Paws insurance for our puppy

We chose Healthy Paws (Chubb) insurance for our newly-adopted puppy in October 2020 because we read many positive reviews of the company. Its plans and prices made sense to us, as well. Six months later, we've very happy with the choice we made. Unfortunately, our puppy has had some unforeseen medical issues and has required surgery as a result. He's well on the road to recovery, but it helped his owners to know that Healthy Paws was there to provide the coverage and reimbursement we had counted on. Their customer service, both through the website and via live representatives, has been excellent and they've processed our claims quickly and fairly. That's all you can ask of an insurance company.

Insurer: Healthy Paws

By: Alain Leibman

April 26, 2021

I feel confident with Trupanion and…

I feel confident with Trupanion and ensuring my precious Parker is well taken care of if any medical needs were to arise . Cost of vet bills can be a lot and at all at once, having pet insurance gives me a sense of security that if something were to happen, I wouldn’t have to worry about large vet bills and concentrate on taking care of his medical needs instead. Every time I’ve called in, the reps are great in answering any questions and are so informative !

Insurer: Trupanion Canada

By: Nives Tessarotto

April 26, 2021

This is my first experience with Pets Best Pet Health Insurance

This is my first experience with Pet Insurance. I have been very satisfied with the ease of enrollment as well as the process of submitting a claim. Response was immediate and I am expecting my reimbursement in 3-5 days.

Insurer: Pets Best

By: Malinda

Verified April 26, 2021

I found Spot affordable and easy to…

I found Spot affordable and easy to ,understand. Thankfully I have not had to use it yet. When I do, that will be the real story on if they are worth it or not.

Insurer: Spot

By: Pete Marin

April 26, 2021

I wouldn't bother with this insurance…

I wouldn't bother with this insurance company! Be very AWARE of ANY pre existing conditions! Like if they sneeze - nothing relating to a sneeze will be covered EVEN if it wasn't related to what originally caused the sneezing!! For example If your pet had a chest infection and that was the Pre-existing condition fine but if you bring them back to the vet and they have a viral cold and are sneezing because of that - then that is considered pre-exsisting because they sneezed! Even though it is 2 different prescriptions and 2 different diagnoses. Save the $$ that you would pay in premiums to cover any vet bills would be my suggestion!

Insurer: Trupanion Canada

By: CN

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