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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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MetLife has been amazing to work with…
MetLife has been amazing to work with to protect my four legged friend Stella. We had another national company with our other job and the service wasn’t anything compared to MetLife. We are pleased with MetLife.
Insurer: MetLife
By: Christine
Pleasant and helpful
All of my interactions thus far with this company have been helpful and pleasant.
Insurer: MetLife
By: customer
Easy and friendly to use
Easy and friendly to use. No extra gadgets or fussing with app to complete claim.
Insurer: MetLife
By: customer
MetLife Clams Service is Superior
MetLife adjudicated the claim quickly and without hassle. I have had Pet Insurance for the past three years and will continue to purchase a policy through MetLife Pet Insurance.
Insurer: MetLife
By: Frank Ferro
Helpful and responsive
Very helpful coverage for my dog's many issues. Excellent response time and always helpful when I need to ask questions . I wish the site made it easier to see the full "explanation of benefits" similar to human insurance.
Insurer: Trupanion
By: Jeremy
MetLife is an amazing company with…
MetLife is an amazing company with excellent customer service and easy claim process.
Insurer: MetLife
By: customerClaudia Knight
We have only had Metlife for a couple…
We have only had Metlife for a couple months but they have been wonderful with coverage and reimbursements. No problems.
Insurer: MetLife
By: Liz
Quick & easy claim submissions
Quick & easy claim submissions
Insurer: Pumpkin
By: Michelle Price
Very easy to submit
Very easy to submit. Time efficient.
Insurer: MetLife
By: customer
The turnaround is much better but it's…
The turnaround is much better but it's always a question for me based on on my previous experience.
Insurer: MetLife
By: Sharon Valko