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Trupanion is just great!
Efficient, timely, always consistent
Insurer: Trupanion
By:
Everyone is always very helpful!
Everyone is always very helpful! Great experience p
Insurer: Trupanion
By:
Excellent service great staff
Excellent service, great staff
Insurer: Trupanion
By:
Excellent support snd help from Melinda.
Excellent support snd help from Melinda.
Insurer: Trupanion
By:
Great company all around.
Great company all around. The customer service is a 15, easy to deal with, easy to contact, claims are non stressful. Everything is top notch.
Insurer: Trupanion
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Great company.
Great company. Excellent coverage
Insurer: Trupanion
By:
I feel badly that I don’t remember her name but The person I spoke with was quite compassionate as well as helpful.
I feel badly that I don’t remember her name, but The person I spoke with was quite compassionate as well as helpful. She suggested I call the manufacturer vectra as our vet said it was not returnable because it was a dispensing law. It was sold to us the day annual blood work was drawn. So my dog got Lyme disease on this Tick and flea medication and it looks like I was stuck with nine months of medication they sold me. Vectra immediately responded, then called our vet, and within minutes the vet was calling to see if I wanted a credit or a refund on my credit card. Your employee also reminded me to have all those bills submitted to you. This is a vet that you have a partnership With. In the end I feel like it was a fair ending. However my dog still has a pre-existing condition due to a inferior product which doesn’t make me very happy. My dog is doing fine by the way. Thanks again
Insurer: Trupanion
By:
Disappointed
I guess it was my fault for not reading the small print on the agreement, but I was very disappointed that none of my over $700 for neutering & medication was covered. And it felt like a slap in the face to get an email within days telling me the price of my monthly premium was going up. I am rethinking this monthly expense .
Insurer: Trupanion
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