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Wonderful Customer Service
I love the fact that I talk to a real person rather than an automated response. They helped explain things and were very sympathetic to our dogs situation. Thank you!
Insurer: Trupanion
By:
I recently lost one of our puppies from our litter and kept getting messages about her quote.
I recently lost one of our puppies from our litter and kept getting messages about her quote. I was trying to get her set up because her mom went through a rough puppyhood and wanted to make sure she would be able to be taken care of in her further. Sadly she didn’t make it, and the constant emails really started to bother me seeing her name. When I said to refrain from sending more emails the rep contacted me and personally apologized for the messages and assured me I would not get anymore and stressed their sympathies for my loss. Good job. I’m glad they reached out.
Insurer: Trupanion
By:
I think this the best company!
I think this the best company! Wish human insurance would learn from you!
Insurer: Trupanion
By:
I was able to speak to a live person on a Sunday
I was able to speak to a live person on a Sunday
Insurer: Trupanion
By:
I work at a pet hospital and I always recommend Trupanion to our clients.
I work at a pet hospital and I always recommend Trupanion to our clients. Especially new clients with kittens and puppies. It’s better to have insurance for them at a young age because you never know. Puppies and kittens gets into things.
Insurer: Trupanion
By:
I'm very impressed with Trupanion although I will be making my first claims soon
I'm very impressed with Trupanion, although I will be making my first claims soon
Insurer: Trupanion
By:
Just got it yesterday will have to wait and see how good it is
Just got it yesterday, will have to wait and see how good it is
Insurer: Trupanion
By:
My credit card had been used fraudulently so I had to cancel it and get a new card.
My credit card had been used fraudulently so I had to cancel it and get a new card. This has been embarrassing to contact merchants who charge my monthly payments to. He was very understanding of my problem and Quick to help me correct it.
Insurer: Trupanion
By:
Our experience with Trupanion has been outstanding for our pups.
Our experience with Trupanion has been outstanding for our pups. We so appreciate the ease of using this company when it is needed. It has taken a load off of our minds when we have needed it.
Insurer: Trupanion
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