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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I am a brand new customer
I am a brand new customer, having just started an insurance policy for my dog. So far my experience has been excellent.
Insurer: ASPCA
By: William Ingells
Great insurance and very helpful service
Embrace has covered all of Simon’s needs for several years now. As he gets older it’s nice to know they have our back and genuinely care.
Insurer: Embrace
By: Antje
Dont get it.
The point of pet insurance is to help in financial situations you could not otherwise afford. You have to front the coat of the entire procedure, and then wait for reimbursement which for all the my multiple claims has taken a month of longer. They’ll send you emails saying sorry it’s taking so long but I’ve received those the past two years for al my claims and it’s not getting better. I’ve had to appeal multiple times to cover a claim that I pay for that they said they wouldn’t recover even though it should have been covered so after appealing they take an additional 10% out of the money they should have given you. All in all if I could switch to trupanion I would do it but I’m stuck with this and I hate it and find it so frustrating every time I have to submit a claim. Is it better than not having insurance, yes but through the stress of a sick pet and then trying getting the money you need to feed yourself back and waiting months at a time just isn’t worth it. Pay the extra money a month for a difference insurance and be less stressed.
Insurer: Pets Best
By: Patty
The person I spoke with was very good and very pleasant.
The person I spoke with was very good and very pleasant.
Insurer: Trupanion Canada
By:
Best insurance for my pet.
They are so easy to work with especially when one is dealing with such scary and stressful emergency situations.
Insurer: Trupanion Canada
By:
They were pleasant and helpful
They were pleasant and helpful
Insurer: Trupanion Canada
By:
Trupanion has always given me great customer service
Trupanion has always given me great customer service
Insurer: Trupanion Canada
By:
Unbelievably efficient service.
Unbelievably efficient service.
Insurer: Trupanion Canada
By:
Very easy to make the claim
Very easy to make the claim
Insurer: Trupanion Canada
By:
Very timely turnaround
Very timely response to my emergency visit with my pup. The claim was processed and returned in minutes. It was after 10 pm.
Insurer: Trupanion Canada
By: