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Excellent Service Very Helpful and Friendly
Excellent Service, Very Helpful and Friendly
Insurer: Trupanion Canada
By:
Great Communication and Service!
Great experience I was kept apprised through all steps in the process. My claim was also approved which always makes me happy haha.
Insurer: Trupanion Canada
By:
Only Good Experiences
I have to get prescriptions filled for my 12 yr old dog every 3-4 months. There is never any delay in claims and are settled quickly. I have been a member since 2008.
Insurer: Trupanion Canada
By:
I LOVE TRUPANION!
I love Trupanion. It takes all the stress out of having a dog with allergies or any unforeseen health issues. After having bad experiences with other types of insurance companies, I was nervous to try Trupanion, but it was the best thing I could have done for my dog and I! Thank you so much!
Insurer: Trupanion Canada
By:
I use to recommend you all the time but with the recent increase a phenomenal increase I'm thinking twice about recommending you.
I use to recommend you all the time but with the recent increase, a phenomenal increase I'm thinking twice about recommending you.
Insurer: Trupanion Canada
By:
Informative and helpful and friendly
Informative and helpful and friendly
Insurer: Trupanion Canada
By:
Great coverage, quick and easy process
Making a claim was a quick and easy process! Each step was explained and followed up promptly. Zero issues with the process and I would recommend them to anyone looking for reliable coverage.
Insurer: Trupanion Canada
By:
My claims are always processed quickly which is all I hoped for.
My claims are always processed quickly, which is all I hoped for. Rebekah gives now meaning to “above and beyond”. I screwed up. I lost a payment cheque. Then I registered for direct deposit and accidentally provided the incorrect transit or branch #. Trupanion did the direct deposit and (ACK!) it went into the wrong account. The bank said only Trupanion can request to have the payment reversed. Over a 2+ month back and forth, Rebekah patiently worked through it with me, having the finance department reverse the funds. Royal Bank has been making it impossible. They’re a nightmare. Finally, even though this all started because of my mistakes, Trupanion has sent me another cheque for the amount and is dealing with my bank directly. They paid me twice not knowing if they’d be successful recouping their cost. This is insane and has made a very stressful problem evaporate for me. I have posted on Facebook (my wall and pet groups) about this situation and how amazing Rebekah at Trupanion and the entire company has been. It’s love.
Insurer: Trupanion Canada
By: