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Robbie is a great representative :)
Customer service is excellent - specifically Robbie. I've just today applied for Trupanion's insurance, so I can't speak on how they operate there just yet, but today I was dealing with representative Robbie. If there's more than one Robbie employed, the one I was dealing with is the man that owns two pups, the lab of which consistently gets eat infections. Anywho, Robbie was delightful and genuinely incredibly warm. If I could choose to get him every single time I called, I would. Wonderful experience - he has set the bar high. Thank you lots, Robbie! -Kanzah.
Insurer: Trupanion Canada
By: Kanzah
Anything can happen…
Our four year old Frenchie was recently immobilized with an unexplained and painful condition that would require treatment other than stay at home crate rest. The neurologist that saw our dog two years ago when she was diagnosed with IVDD performed a CT scan and spinal tap that showed no progression. There was no mechanical problems associated with our pet’s vertebrae and no infection, however there was apparent inflammation of the spine. No surgical intervention was required and our dog was treated medicinally at the veterinarian clinic over the next few days. She’s at home now and moving about as though nothing had happened to her three weeks ago. Our family is fortunate to have had Trupanion cover us during our pet’s medical crisis. A hospital stay, though necessary, can be costly.
Insurer: Trupanion Canada
By:
The claim process was quick and easy
The claim process was quick and easy
Insurer: Trupanion Canada
By:
The conversation with Katy was concise and clear as to what i had to additionally submit with my invoices to Trupanion for payment.
The conversation with Katy was concise and clear as to what i had to additionally submit with my invoices to Trupanion for payment. Thank you.
Insurer: Trupanion Canada
By:
Always can count on Trupanion
Trupanion always provideds great customer service and lessens the stress by taking care of your claim with ease so you can focus on your pets health.
Insurer: Trupanion Canada
By:
Trupanion has been very helpful for emergencies with our pets.
Trupanion has been very helpful for emergencies with our pets. The staff are also very helpful when we are looking for information. Especially Elin.
Insurer: Trupanion Canada
By:
Trupanion is the best insurance company.
Trupanion is the best insurance company. We’ve been with them for more than 8 years and there was never a problem with claims. They care about their costumers.
Insurer: Trupanion Canada
By:
Very friendly and easy to talk to when you need the help
Very friendly and easy to talk to when you need the help
Insurer: Trupanion Canada
By:
You are there when I need you.
You are there when I need you. Thank you. But the premiums are getting very expensive for my $200 deductible (plus 10% copay).
Insurer: Trupanion Canada
By:
You guys are the best coverage I found.
You guys are the best coverage I found. Customer service is great.
Insurer: Trupanion Canada
By: