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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I was on hold for 1hour and 10 mins
I was on hold for 1hour and 10 mins. The lady answered and put me on hold again for about 10mins and call dropped. I went on chat 3 times and nothing. I called again and someone answered and I explained I was on hold for 1hr 20 min so she said ok let me have someone help you. I dont want to put you on hold again. On hold. I asked to speak to supervisor. Reply no supervisor in. I called back and was on hold for 1hr and 36 more mins and the lady never returned. You would think I would be mad. Well guess what I worked for the US GOVT for 22yrs and know how not to act when on hold. I am nice about it and it still doesn't work. The offer multiplet discount BUT if you policy is with a different underwwrighter. Your out of luck. We have 5 cats insured with pets best. It really sucks now.
Insurer: Pets Best
By: Shannon White
The application process was efficient
The application process was efficient, have registered and reviewed policy and find no issues at this time. Pricing appears reasonable.
Insurer: ASPCA
By: Lyn W.
It seems fine
It seems fine, although I haven't had to use it yet. But the rates are good and I am happy to support the ASPCA
Insurer: ASPCA
By: Mary Pottinger
Great service
The consumer service, was very helpful an nice on explaining my policy that I have for my pets.....
Insurer: ASPCA
By: Michael Robinson
Simple site to navigate and purchase…
Simple site to navigate and purchase pet insurance
Insurer: ASPCA
By: Paula Realmuto
Awesome
Just signed up but Im grateful to have joined and great coverage with the best prices.
Insurer: ASPCA
By: Gena Newcomb
Super easy app and great coverage…
Super easy app and great coverage options!
Insurer: ASPCA
By: Tammy Baca
Great service
Great service! Claims processed quickly!
Insurer: ASPCA
By: Michelle Gregory
Very informative and friendly
Very informative and friendly
Insurer: ASPCA
By: Meghan Haney