223,831+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 223,831 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

223,831 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,969 reviews

4.9
Healthy Paws

11,362 reviews

4.9
Fetch

5,895 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,323 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified July 14, 2026

Quick timely claims and reimbursements.

Quick timely claims and reimbursements.

Insurer: ASPCA

By: Edward Weber

July 14, 2026

Spot Pet Insurance denies claims

I had Spot Pet Insurance for six months before filing my first claim for my dog's ear infection. I submitted all of Milo's veterinary records, including his last exam from June 2024 and his July 2025 vaccination records. The problem was that his previous veterinary clinic permanently closed in July 2024, so Spot couldn't request additional records directly from them. I explained this repeatedly, both by phone and in writing, but after more than a month, my claim was still denied for "insufficient veterinary records." Customer service was slow, unresponsive, and unwilling to acknowledge that the clinic no longer exists. If a claim can be denied because records are unavailable from a permanently closed clinic, I have no confidence future claims would be handled fairly. I canceled my policy.

Insurer: Spot

By: Tammy

July 14, 2026

Previous enrollment (Bodie Miller) was…

Previous enrollment (Bodie Miller) was handled with professionalism. It made it easy to enroll ZAc with MetLife. Thank You

Insurer: MetLife

By: JAY FREEMAN

Verified July 14, 2026

Easy claim process

Easy claim process

Insurer: ASPCA

By: Frank Quakenbush

July 14, 2026

Another excellent experience with Pets…

Another excellent experience with Pets Best. Took my dog in on a Friday and she was treated and diagnosed with IVDD. Received notice of payment by Sunday night. Pets Best has always been extremely easy to work with.

Insurer: Pets Best

By: Kellie Welty

Verified July 14, 2026

My claim was easy to fill out

My claim was easy to fill out. Attaching the notes was a bit of a challenge since they were too big, but I figured it out and was simple.

Insurer: MetLife

By: Lori MacNab

July 14, 2026

My 1 year old Havanese dog that we got…

My 1 year old Havanese dog that we got from a breeder we noticed around her 1 year birthday that she was limping and pulling her right hind leg up. I took her to the vet and they X-rayed her. The diagnosis required a hip surgery of $2200.00 plus rehab. I purchased the hereditary portion of the coverage. The claim was denied because it was found a few days before the 30 day wait period. They call it pre-existing and not hereditary even thought the 2 vets called it hereditary. What a sorry insurance provided by what is thought of as a quality company. I read through a lot of these reviews and see overall it is a crappy company the AKC has chosen to work with. Are they not reading these reviews.

Insurer: AKC

By: garywroyals

Verified July 14, 2026

Impressive processing timeline.

I was impressed on how expedient the claim process was. Within one day, the claims were processed and funds deposited into my account.

Insurer: MetLife

By: IMA

Verified July 14, 2026

Great communication

Great communication. App provides detailed information

Insurer: Fetch

By: Waike Joela-Brangan

Verified July 14, 2026

We just stared but the process was easy…

We just stared but the process was easy to follow and not confusing or difficult.

Insurer: Nationwide

By: Gerardo Sanchez

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