217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The person helping me was able to…
The person helping me was able to quickly get to a solution for the situation, which was very helpful.
Insurer: MetLife
By: customer
Easy Insurance policy setup though…
Easy Insurance policy setup though quite expensive.
Insurer: Sonnet
By: Timothy Nayebare
It was recommended to me when I…
It was recommended to me when I initially got my puppy. I was a little resistant, but I did sign up and it was the best decision I ever made. My dog at 4 years old was dx with thrombocytopenia..Tru Panion covered almost 90 percent of an 8000.00 bill. And they will continue to cover blood work and med adjustments as needed. I have such peace of mind knowing my dog is getting the absolute best medical care. I am also impressed how the entire procedure was seamless and the fact you can speak to a human agent is amazing. I would highly recommend them to anyone looking for pet insurance.
Insurer: Trupanion
By: Patricia
He was very friendly and very…
He was very friendly and very informative
Insurer: Nationwide
By: Carmelina Anderson
Staff was helpful and personable
Staff was helpful and personable. She explained the policies very well and answered any questions. Customer service was excellent. Application was easy.
Insurer: Nationwide
By: Kojima
The customer support team is…
The customer support team is exceptional. They are consistently helpful, addressing my questions thoroughly and resolving claim issues quickly. I’ve also had a seamless experience with refunds, which is a refreshing change from the usual frustrations associated with insurance.
Insurer: MetLife
By: Mary
I am very displeased with my service of…
I am very displeased with my service of pumpkin as a consumer. First of all I was misled greatly when choosing a plan and deciding to use pumpkin for my pets insurance. I was essentially told whatever I wanted to hear, just to get the sale. I was told claims are processed within in 5 business days, both of my claims took 2-3 weeks. Out of both of those claims I paid $1000.00 to providers, pumpkin covered $0.00. Pumpkin used a blanket term of “pre-existing” their favorite term because it automatically makes they pay their consumers nothing. I was told since my pets condition had been dormant, It would be grandfathered in and covered, yet surprise, surprise, that’s not at all what happened. Not to mention the second claim had absolutely zero to do with his “pre-existing” condition. I am a sick and disabled veteran and don’t have the energy to call and deal with this, but shame on you pumpkin and your corporate greed. At the end of the day, I’m just another $160 a month to you, and it’s very disappointing you are doing this to your customers.
Insurer: Pumpkin
By: Tj Silva
very good with customer support
very good with customer support. I have been with HP for many years and it has gotten so easy regarding the claims and quick payment. :)
Insurer: Healthy Paws
By: Linda Sobel
Excellent service
This is insurance policy has an excellent reputation and we are looking g forward to using it whenever we need it Thank you
Insurer: MetLife
By: Rosalind