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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Supposed to get 70% back
Supposed to get 70% back! That didn't happen! I'm dropping my policy!!!
Insurer: Spot
By: Patti Molero
I called the number for a pet advocate…
I called the number for a pet advocate , Jessica was amazing, she made me feel confident during this process. I am happy to have her walk me through it
Insurer: MetLife
By: Kyra Harvey
Insurance that is easy!
My bill went from over $1000 to just over $100. The vets office took care of all the paperwork. I didn't have to do anything except let the office know I had Trupanion.
Insurer: Trupanion
By: CatMom
You are charging me 10% on my $250…
You are charging me 10% on my $250 Deductible, yes I paid it under protest. Complaint has been sent to insurance commissioner. Would not itemize what you paid and didn’t pay say they couldn’t provide the invoice to me because it was hippa protected. I sent the invoice for payment, I need to know what you paid on and how much. Customer service rep was very rude.
Insurer: Trupanion
By: Mike
You pay quickly
You pay quickly. I just eish you woukd break down the premium between the wellness coverage and accident illness when you srnd renewal message. I don’t want to speak to an agent to get info that should be provided to me automatically.
Insurer: MetLife
By: Rfortier
Great easy experience and ease with…
Great easy experience and ease with service
Insurer: MetLife
By: Bat Lead
Very easy to complete and easy to…
Very easy to complete and easy to understand coverage.
Insurer: MetLife
By: customer
I’m not super in love with Embrace
I’m not super in love with Embrace. I feel as if they are slow in their claim review. My vet’s office is overwhelmed so I have to get my records from them to submit to Embrace but have had to, on more than one occasion, sent a reminder through the portal to take action on the review. I also think that their disclaimer review is sweeping and punative to older dogs adopted out of shelter.
Insurer: Embrace
By: Miranda Aleksiak
Very easy to submit a claim
Very easy to submit a claim, but each year the monthly costs for the premium get higher and higher. Not sure I can continue next year.
Insurer: MetLife
By: ATWSTAR