210,291+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
210,291 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,758 reviews
11,030 reviews
5,329 reviews
55,032 reviews
8,891 reviews
Category with most reviews
This chart shows the distribution of review categories.
Submitting my claim was simple and I…
Submitting my claim was simple and I was reimbursed quickly. Thank you MetLife!
Insurer: MetLife
By: Kerri Lynn
Our poor chihuahua was mauled
Our poor chihuahua was mauled by 4 big dogs. But because of Embrace insurance he is doing well. Thank you Embrace.
Insurer: Embrace
By: Connie Frederick Garcia
Platform is quick and responsive
Platform is quick and responsive. Options in pricing and care are transparent. Once you choose, the reiterate what you will be paying , payment is made, done.
Insurer: MetLife
By: jdk
Such a quick and easy process.
Such a quick and easy process. I submitted all my bills for my cat's sudden need for oral surgery and received the reimbursement within 10 business days. I was very pleased with how easy the submittal was to do and how quickly SPOT responsed.
Insurer: Spot
By: KS
The response and care taken for an…
The response and care taken for an unexpected issue with my pup was quick and thorough. Great service! Very satisfied with Trupanion.
Insurer: Trupanion
By: Lori Warren
Delivers as promised
Delivers as promised. It has allowed us to maintain the good care of our pet and be able to afford it.
Insurer: MetLife
By: Rum Lover
Unacceptable Service: 4 Years of Premiums for Contradictory Denials and Incompetent Support
I am extremely disappointed and frustrated with Pets Best. I have been a loyal customer since 2022, paying premiums monthly for 4 years without a single claim. Now that my cat finally needed surgery for Tooth Resorption—a condition that clearly developed recently—Pets Best has done nothing but give me the run-around for over two months. The lack of consistency is appalling. My EOB states "additional information is needed," yet I received an email stating the claim is "not covered." Which one is it? I have provided all medical records showing my cat has been healthy and asymptomatic for years. Medically speaking, if this were a "pre-existing" condition from 2022, it would have been impossible for my cat to remain healthy and pain-free until 2026. Their customer service is non-existent. I have spent weeks trying to get a straight answer, only to be met with contradictory statements and bureaucratic delays. It feels like they are intentionally making the process difficult to avoid paying a legitimate claim. I will be filing a formal complaint with the State Department of Insurance and taking my business elsewhere. DO NOT trust this company to be there for you when your pet actually needs help.
Insurer: Pets Best
By: Yicheng
Very responsive
Very responsive. Claims include thorough response and are quick and easy!
Insurer: MetLife
By: customer
I had an excellent experience with spot…
I had an excellent experience with spot pet insurance. Filing a claim was incredibly simple and straightforward, and the entire process felt smooth from start to finish. I submitted the required documents online, and everything was clearly explained, which made it stress-free. What really stood out was how quickly my claim was approved—there were no unnecessary delays or back-and-forth requests for additional information. It was reassuring to see such efficiency, especially during a time when I was already concerned about my pet’s health. The reimbursement was processed promptly, and the communication throughout the process was clear and professional. Overall, this experience gave me a lot of confidence in my decision to have pet insurance. I highly recommend them to any pet owner looking for reliable, hassle-free coverage.
Insurer: Spot
By: MAC
Aileen made it super easy to figure out…
Aileen made it super easy to figure out the best option to choose for our future baby! Happy we now have insurance on our pup!
Insurer: Fetch
By: Guisela Padilla