216,084+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,084 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Every time I submit a claim
Every time I submit a claim, it takes longer and longer. The average is 7-8 weeks. This last one is going on 3 months. The claim was first submitted in 3 weeks after the visit. Met Life claimed they received a blank form from me. Did a human see this and contact us? No, that accounted for 3 week delay. Three mistakes where made costing a total of 8 weeks. Finally the claim was settled and it took 9 days for it to get into the mail. Note, the email they had on file was not ours. The email link was for payment type (Mail or direct deposit). I would drop this company in a minute if my 13 year old dog was healthy. Most companies do not insure animals with pre-exiting conditions. So I am stuck. It is either this or no insurance. I do not recommend this insurance company. Look elsewhere.
Insurer: MetLife
By: William Gross
The representative was very…
The representative was very knowledgeable and helpful
Insurer: Nationwide
By: customer
Easy to file a claim and a fast process…
Easy to file a claim and a fast process to complete.
Insurer: Spot
By: Mrs Haiying Tu
I paid Peanuts
The price, the discounts,& being Met,
Insurer: MetLife
By: Dale Kelley
Excellent Service
I submitted a claim for reimbursement after my pet was severely injured and was happy with how quickly the claim was processed and reviewed.
Insurer: Spot
By: Victoria Fuentes
Always very quick with a fair response
Always very quick with a fair response. Recommend this pet insurance for anyone with pets.
Insurer: Embrace
By: customer
Very easy to submit a claim.
Very easy to submit a claim.
Insurer: Embrace
By: Ray Kimbrell
Great communication
It has been very easy to send in the Vet bills and get reimbursement for those that qualify. They have been easy to contact when I have questions that need answering.
Insurer: Spot
By: Patricia Weilbacher
The app is easy to use and they…
The app is easy to use and they refunded my expense per my plan in a timely manner with a direct deposit to may account.
Insurer: Spot
By: Chris Soto