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the person who answered and helped me was so friendly so happy sounding it just lifted my day.
the person who answered and helped me was so friendly, so happy sounding it just lifted my day.
Insurer: Trupanion
By:
This insurance seems to be what I need so I can take care of my baby BubbaJay the person I talked to was very helpful.
This insurance seems to be what I need so I can take care of my baby BubbaJay the person I talked to was very helpful.
Insurer: Trupanion
By:
Trupanion does not provide the peace of mind that one hopes to get for the high cost of pet insurance.
Trupanion does not provide the peace of mind that one hopes to get for the high cost of pet insurance. Repeatedly, when I have had to seek reimbursement for bills that resulted from medical situations, they pick through every claim and invoice and remove any expense that they possibly can. They have denied reimbursement for evaluations, calling them “exams” and “visits” and do the same with follow up visits, even when specifically included in discharge instructions. This has happened consistently. My premium has also increased for both pets every single year. If I had not enrolled my pets as puppies, I would definitely shop around, but at 3 and four, the cost of entry level would be much higher. I wish I had been more selective initially because almost every claim has been a major hassle when dealing with them. The company, overall, tries every way possible to hold back whatever reimbursement they possibly can. They pick apart every detail and work against their clients if at all possible. At least this has been my experience.
Insurer: Trupanion
By:
Trupanion has always been there for us.
Trupanion has always been there for us. We've had many claims unfortunately, but Trupanion has ALWAYS provided exceptional service!
Insurer: Trupanion
By:
Very helpful and quick service.
Very helpful and quick service.
Insurer: Trupanion
By:
Always excellent service and quality coverage.
Always excellent service, and quality coverage.
Insurer: Trupanion Canada
By:
Because your team member was extremely helpful
Because your team member was extremely helpful
Insurer: Trupanion Canada
By:
excellent customer service and fair pricing
excellent customer service and fair pricing
Insurer: Trupanion Canada
By:
Excellent service ALWAYS!
Excellent service ALWAYS!!!
Insurer: Trupanion Canada
By:
Excellent service and easy to update information.
Excellent service and easy to update information. Thank you.
Insurer: Trupanion Canada
By: