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Called for information about a claim, submitted it and Trupanion contacted my vet for more information and the claim was paid with in a week, thanks for your help!!

I have nothing but fantastic things to say about HealthyPaws. We switched insurance companies to Healthy Paws a few years ago because we predicted that our boy, Maker- a big American Bulldog, may get hip dysplasia. Well, he doesn't have hip dysplasia but he had to undergo a major surgery (TPLO) on his right hind leg/knee. The journey began with visits to his vet, pain meds, a consultation with an ortho surgeon, then finally his surgery. The whole process is very time consuming, but Healthy Paws helped alleviate a lot of our stress! Sending in a claim is extremely easy and their turnaround time is unbelieveably quick compared to the previous insurance company we used. Not only did they process Maker's many claims so quickly, they even emailed to see how he was doing. Wonderful customer service like that during a time of stress helps so much. I constantly recommend Healthy Paws to others, and I am more than happy we have them by our side. Truly worth it!

Trupanion was not very good with billing. They were supposed to bill me for payment on the 24th. All of a sudden, they started billing me whenever they wanted. I decided to cancel, they were not forthcoming with the cancellation. They even debited my card after I cancelled the service. I asked for my money back, I get this rude customer service person....I reported them to my bank. If I have to go through this for payment, I can just imagine what I have to go through for reimbursements. I will not use or recommend them to anyone.

I have Healthy paws pet insurance for my pit bull Hazel..Recently, she was diagnosed with a kidney disease.I have been taking her to the vet a lot and been hospital to get her treatments...I made a frantic call to Healthy paws and spoke to one of their agents to see if her medical expenses would be cover..What a big relief!The agent assured me that her hospital stay, treatments and meds will be covered and they were willing to help as much as they can!!Wow,an excellent coverage and a life saver for Hazel!!Hazel is continuing to get her treats and Healthy paws have been processing my claims within days!!Thank you so much Healthy paws

My dog Frankie has had multiple dental and bladder issues recently and I have found having ASPCA pet insurance great to work with! All my claims have been handled promptly and courteously! Frankie is still have issues as I write this but it is a comfort to know that I will be able to recoup so of the cost of taking care of my best friend. Thanks ASPCA Pet Insurance for being there when I need it!

As a military family overseas, we were excited that embrace would work with us over here. But now after spending over a year with them and not getting our refund back on several different occasions I am highly disappointed. We did everything they asked in fact we did it several times and they still kept saying it wasn't enough. We were forced to cancel with them as we were doing our part and they weren't doing there's. I'm disappointed with their lack of working with us on the situation and their unbiased attitude of losing a customer.

This is my second year with Embracr, and I have had the best experience with the service. My claim paid faster than my own medical insurance, the customer service are great,very helpful and patient. I recommend this instance to all pet lovers.

We have nothing but good things to say about Embrace. Our dog experienced a neck injury and we were able to obtain pre-approval for his MRI, which enable us to get an accurate diagnosis. After that, each of his treatments was covered and he has made a complete recovery. Each claim was processed immediately and the payments came very fast. The customer service from Embrace is wonderful. So glad we chose them.

Every time I call, trupanion people are courteous and to the point. They zip through the process in no time and before you know it...you e received your check in the mail. I'm ver impressed and recommend trupanion 100%!

Every time I call, trupanion people are courteous and to the point. They zip through the process in no time and before you know it...you e received your check in the mail. I'm ver impressed and recommend trupanion 100%!