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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Responsive and helpful service

Trupanion staff are friendly, helpful and efficient. I had no problems getting pre-approval for Tara's surgery and reimbursement for other costs was very quick.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Comforting

Our German Shepherd, Hunter, had a reaction to an antibiotic he was taking which became toxic in his system. This caused him to lose his ability to walk, eat and balance himself. This could have potentially caused serious neurological problems. We rushed him to the animal hospital where they immediately put him on an IV and constant observation. After 3 days at the hospital he was able to come home and has made a complete recovery. It was nice to know that because of Healthy Paws Pet Insurance the only worries we had were about the health of our dog and not the financial costs associated with his condition. The claims process is simple and the response time is quick. But most of all, their compassion and genuine concern for our dog meant more than any check they could write.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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10

out of 10

Customer Service

Had the pleasure to talk with Katie and she thoroughly explained my coverage and my adding the existing "Continuing Coverage" option to my policy. Hope this helps as my dog is getting older, just like his mommy, and I hope I made the right choice. Katie was extremely kind and professional throughout. Thank you, Katie.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Lhasa Apso
  • AGE OF PET: Over 8 years

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9

out of 10

Great Insurance!

Great insurance for my cat! So far my claims have been handled very quickly, and this company covers more than others. A little pricier than others but Embrace provides good coverage, and gets my reimbursement to me in a timely manner. Very satisfied so far...
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: Over 8 years

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10

out of 10

Could not have done it without Healthy Paws

I have a very healthy three year old shepherd mix. Though I have had Healthy Paws insurance my pet's whole life, I have never had to use it until this year. My pet had a recurring infection and three vets recommended surgery. After having done many tests and trying various antibiotics (all of which healthy paws covered for me) I went for the very expensive, but not mandatory, surgery. One week later my claim has been processed, I have a check for almost the entire hospital stay bringing the cost down to hundreds rather than thousands out of my pocket. Healthy Paws answered all of my questions cheerfully and followed up to make sure my dog was recovering well. I am letting all of my pet parent friends know how worth the low monthly cost Healthy Paws' services are!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Anatolian Shepherd Dog
  • AGE OF PET: 1 - 8

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10

out of 10

Very helpful customer service

My dog has always been healthy and upbeat, but was suffering from a severe stomach problem. He was very ill and I was very scared for his condition. After taking him to the vet to make sure he was ok, I filed a claim with Pets Best. After being a customer for over 3 years and never having to use my insurance, the customer service representative was very helpful walking me through the process and making sure I understood everything. I would recommend them to any pet owner!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Superior Service

I have never had or used Pet Insurance before over many years of dog guardianship. We rescued our dog of 2 .2 years and signed up for this insurance through our veterinarian. Within two months we had two claims that were paid immediately. The first was for neutering and removal of two cysts. The next month our dog got an intestinal disorder for three days had diarrhea. I submitted each claim and it was paid within three to five days. Impressive service I must say.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cavalier King Charles Spaniel
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent communication and responsiveness

About six months ago our senior German Shepard began having diarrhea all the time and was losing weight despite eating good quantities of high quality kibble. Through the tests that finally identified the issue and the subsequent treatment that will need to continue for the rest of her life I was very impressed by the speed of Trupanion's acknowledgement and settlement of our claims and the friendly and caring language of their emails and letters. On the few times that I have called them the person to whom I spoke also was very friendly and not only assisted me quickly and quickly but asked about our pet. We have been very pleased with Trupanion's service.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Over 8 years

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10

out of 10

Extremely helpful customer service

I had several questions regarding a recent claim for heart disease. I spoke with Kendra who was very nice and helped me with all my questions. I thought of even more questions hours later and luckily spoke to Kendra again. She remembered me and my dog's illness and was able to help answer all my questions. I can't say enough about Pets Best excellent customer service and how much they truly do care!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Australian Cattle Dog
  • AGE OF PET: Over 8 years

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10

out of 10

Fast and they actually pay claims

Every time I have submitted a bill they have been prompt in payment. I have recommended them to several friends. They have been outstanding to work with. Fast payment of cliams and the least exclusions--they have paid thousands in claims reimbursements back to me. Exactly what I need from a pet insurance company.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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