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Always pleasant and informative
Always pleasant and informative
Insurer: Trupanion
By:
Awesome Experience
I have had the best experience with scanning my claims and sending them via email. True anion has be quick and very accurate with my claims. For instance, I emailed a claim on Tuesday June1 2021 and had my claim settled by Wednesday June 2 2021.
Insurer: Trupanion
By:
Because Trupanion and every representative that I have ever dealt with in over 11 years with our pet Apollo has been exceptional.
Because Trupanion and every representative that I have ever dealt with in over 11 years with our pet Apollo, has been exceptional. Thank you!
Insurer: Trupanion
By:
Thanks from Celeste!
Without Trupanion to help Celeste, she might not be alive, and for sure she would be crippled with pain. Because of Trupanion, although Celeste has slowed down, she continues to bring joy and affection to family, friends and visitors. Thank you Trupanion.
Insurer: Trupanion
By: Jennifer Fowler
My pup had operation on both front leg…
My pup had operation on both front leg joints. The cost was about $9500.00 I just paid $1300.00. We got nice well wishes card from Trupanion that really seemed genuine. Customer service is great and they answer all my questions. I have recommended them to all my fellow pet owners.
Insurer: Trupanion
By: Randy Cox
Easy access to Insurance for my Pet & Great Service
I am a new client. ASPCA was a recommendation from my new vet. I went on line & read all information provided & decided I would like insure my new puppy. It was really easy to request coverage via my computer. The next day I received a call from ASPCA. The agent was very professional & friendly. She reviewed the policy & procedures with me. She answers all my question. I was very impressed with your service.
Insurer: ASPCA
By: Deborah Rinaldi
Extremely disappointed about how our claims are handled
Extremely disappointed about how our claims were handled. Our pet was enrolled a few days before she was diagnosis of Giardia and the first vet visit (when we enrolled) did not confirm that she has Giardia. The insurance is playing the word of "showing symptom" (as we mentioned to our first vet visit, and they did a fecal test and did not show anything either) without medical proof and deemed this as a pre-condition so we did not get our claims back. This is ridiculous and purely based on speculation not based on medical proof. Super disappointed and definitely will change provider.
Insurer: Trupanion
By: Bin
Your website was very easy to access…
Your website was very easy to access and apply for insurance for my two dogs.
Insurer: ASPCA
By: Claudia Lebrane
DO NOT use this company!
I purchased additional insurance from my vet that they do not cover because this is not enough. My VET insurance balance remains on my bill and even though my vet bills are paid in full they will not pay my claims until my additional insurance is paid at my VET. The most ridiculous reason not to pay I have ever heard. I am already filing a claim with the scc and the bbb. They are robotic and do not care at all. They have even called and confirmed my vet bills are paid in full and still denied me. When I kept calling them to explain they did not care. I asked them to cancel me and they did without concern at all and no other explanation. Worst customer service ever!
Insurer: Pets Best
By: Lori