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Long time to resolve
First claim had not been received before second one arrived. Talked to First claim mailed was not received by the time the second one arrived. Talk to nice lady on the phone and she told me where to send an email with first claim. Sat for awhile before it said seeking information. Took long to say pending review. Then took awhile to say what I was receiving. Don’t know how long it takes to get a check but still waiting. Don’t want bank information on internet so still waiting for snail mail.
Insurer: Trupanion
By:
My agent was knowledgeable personable and quickly addressed my needs.
My agent was knowledgeable, personable, and quickly addressed my needs.
Insurer: Trupanion
By:
Quick insurance reimbursement
Our vet applied the insurance payment directly to our bill which was much appreciated.
Insurer: Trupanion
By:
Simple and fast reimbursements!
Helpful and fast reimbursements! My cat has asthma and I’ve never had any issues with the claims I’ve submitted.
Insurer: Trupanion
By:
The whole process with App is so easy to submit a claim.
The whole process with App is so easy to submit a claim.
Insurer: Trupanion
By:
This is the #1 choice for pet insurance.
Very easy to submit my claim to the company. Great follow up on the status and review of my claim. Easy to understand breakdown once claim was approved.
Insurer: Trupanion
By:
This was my first claim after having the insurance for 2 years.
This was my first claim after having the insurance for 2 years. It was an easy experience and they were very helpful with all information that I requested. Thank you for being there for me and Tucker
Insurer: Trupanion
By:
Trupanion always takes 100% care of us.
Trupanion always takes 100% care of us. Very friendly staff and fantastic no problem attitude. Very reassuring at a time that you need them the most.
Insurer: Trupanion
By:
Trupanion had been a life saver for both me and my dog!
Trupanion had been a life saver, for both me and my dog!! Without trupanion, the cost of Finn’s injuries would have likely required him to be euthanized. Trupanion is extremely quick in responding to a claim AND paying out claims. Highly recommend!
Insurer: Trupanion
By: