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Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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they have raised their rates TWICE now…
they have raised their rates TWICE now since I've been with them. in les than 4 years. One of my six cat-children gets chronic UTIs and is prescribed orbax and then acepromazine, amitriptyline, or valium 9usually valium because the results are immediately and he will go pee without straining or crying) to relax his urethra from spasm so he can pee. My doctor has written a note I have to send to HealthyPaws EVERY TIME he goes thru a UTI. Could the put it in my fiel? Heck yes. Do they? heck no! Being that it's chronic and ideopathic this is frequent, other than booster shots and checkups that is suually why he goes to the doctor. But because valium and amitriptyline are also used as "behavioural" drugs HP won't cover it without a struggle. What behaviour am I trying to alter other than a blocked urethra that cost 550$ at the emergency vet (over an hour away) for overnight sedation and catherization then $300 at my regular vet for followup the next day? The kicker is the valium is a controlled substance so the doctor gives me only 8 pills (he takes half). It's FIVE FLIPPING DOLLARS. The ace is $7, and I get a month supply amitripyline for under $10. So they are just nickel and diming a covered expense. So a claim that is $0 for exam+60 for liquid orbax OR $30 for tablets+$5 for valium+$25 for onsior ($100~$130) VS blockage that would cost $850 <--cathertization only, not emegerncy surgery they find every way they can to NOT cover expenses then haev the gall to raise rates twice, The cats that aren't dinged with "preexisting condtions" I will move before the rates go up. To raise rates during a pandemic. HealthyPaws are lowlifes.
Insurer: Healthy Paws
By: Caroline Harris
I paid for a 6 month coverage for pet…
I paid for a 6 month coverage for pet insurance both accidental and routine and I am not happy with how the reimbursement was handled on the first claim. I will not be renewing this coverage when my six months is up.
Insurer: Pets Best
By: elizabeth parlett
Everyone I have dealt with at Embrace was compassionate, professional and fair.
Embrace employees always listen to what I have to say. They are professional and pleasant to deal with. The insurance coverage for both of my dogs has been wonderful. No one want to have a very sick dog but having Embrace Pet Insurance coverage has helped ease my anxiety. I recommend them to all my friends with pets.
Insurer: Embrace
By: Patricia
Trupanion is a *garbage* company
Trupanion is a *garbage* company. My family member got special coverage for her dog because she was going to have puppies. The dog ended up needing an emergency C-section and both mother and puppy stayed in the hospital for a couple nights. Trupanion did not cover any expenses related to the puppy because "he didn't have a plan yet." Also, they actually don't cover most of the supplements they claim to cover, either. They will try to make everything little tiny thing a different condition so you have to pay a deductible on each condition. They are completely unwilling to listen to any client complaint, even coming from a veterinarian on behalf of the client. Prescription food is basically not covered. I would NEVER recommend this company to anyone, ever. They actually only "cover" a narrow scope of conditions, supplements, and medications and try to weasel out of everything else. Save your money and your mental health and keep looking.
Insurer: Trupanion
By: Martin Sanchez Rocha
Easy online Enrollment
I just enrolled my puppy, Benny- in Spot-on Pet Insurance. The process was very straight-forward..and the Website is fantastic.. Thank you..
Insurer: Spot
By: RAJY PREM
As someone who works in the veterinary…
As someone who works in the veterinary industry myself I have been constantly disappointed by Trupanion over and over again. They do not cover what they claim to, and are not open to any sort of discussion about it. It's just not right and I'll leave it at that. I'm sorry but I cannot recommend this company anymore.
Insurer: Trupanion
By: Gaited Fan
A blessing to speak with
Michaela was a blessing to speak with in regards to helping us handle our puppy Bandits death and tge insurance claim. Many thanks to her for her empathy and genuine sadness about our sudden loss.
Insurer: AKC
By: Kathleen
Awesome service!
Awesome Service! While waiting to be connected to a Specialist, my phone number has been researched and my account found. When the specialist picks up my call, she pretty much knows what I need without me saying. Left me almost speechless! Thank you!
Insurer: AKC
By: Dolores
While short we have had a great experience thus far!
While short, we have had a great experience thus far! We really appreciate the chat help and call centre - extremely responsive!
Insurer: Trupanion Canada
By:
What is covered plus the cost plus the flexibility on deductibles as well as the amazing customer service!
What is covered, plus the cost, plus the flexibility on deductibles, as well as the amazing customer service!
Insurer: Trupanion Canada
By: